The M1 new updates to the app causes a… The M1 new updates to the MY M1+ app cause a credit card double charge. When I request a refund, customer service says M1's policy is to hold the credit balance to offset future bills. If you insist on refunds, M1 will tell you that it takes more than 8 weeks and the refund will come via check. How can this be in this age of cashless transactions? A credit card refund process is simple today. Doesn't M1 understand that the customer may be cash-strapped and need the funds to pay other bills? I can only conclude that this delay tactic is to serve M1's benefit since there will be many cases like mine. Think of the millions in excess charges that will attract bank deposit interest. Shame on you M1 for putting yourself first before your customer.

Basics of m1 finance are working out… Basics of m1 finance are working out great for me. I just have few concerns 1. Fees - There are platforms that now offer fractional shares with no fees. M1 should learn from that and make fees reasonable for everyone. 2. APR - The rate for premium customers need to be more lucrative. It's simply not enough! There are platforms that started offering better rates already. 3. UI - Although your user interface is quite unique it fails to do many basic things - eg. Current year performance, distinction between time and money weighted performance etc.

Good but needs work on the transfer rules Good, but nor great. The rules for smart transfers need work so they don’t contradict the minimum cash one can allocate before investing in the invest accounts. Right now, this cash allocation overrides the smart transfer rules. It needs to be turned off entirely when the rules are in effect.

Good but could be better So far really enjoying the experience so far. There are only a few things I would do to improve Add the ability to pause or lock auto invest / sell on single investments The ability to set end goals on single investments ie invest till 100 shares of xyz To be able to see estimated income real time without having to wait for statements portfolio/ single stocks

Probably the worst investing app… Probably the worst investing app created. Don't bother downloading. Connecting and transferring from a bank is new impossible as it always fails and you have to contact M1 just to remove an old bank. Its an ordeal that should never have to be dealt with for a customer. Sign up elsewhere.