Most Expensive Fees I have seen I went to transfer out and was informed that M1 charges $200 to close a Roth and $100 to close any other account. This is insane as all the other brokerages I have used do not charge anything for this kind of move. Please look for somewhere else to put your money. This is a Scam way of doing business.

The M1 new updates to the app causes a… The M1 new updates to the MY M1+ app cause a credit card double charge. When I request a refund, customer service says M1's policy is to hold the credit balance to offset future bills. If you insist on refunds, M1 will tell you that it takes more than 8 weeks and the refund will come via check. How can this be in this age of cashless transactions? A credit card refund process is simple today. Doesn't M1 understand that the customer may be cash-strapped and need the funds to pay other bills? I can only conclude that this delay tactic is to serve M1's benefit since there will be many cases like mine. Think of the millions in excess charges that will attract bank deposit interest. Shame on you M1 for putting yourself first before your customer.

Payout Withdrawal is not possible, but I was duped into giving them all of my money, believing that they were a trustworthy source to use for investing my retirement income. But after a few months of investing, they took my money and never permitted a payout. Have you heard of “CAL”MOS”HUB” I recently received my fourth payment from them and feel confident in entrusting them with my portfolio. Try trading with them and you'll thank me later, I promise.

A game-changing product for automating… A game-changing product for automating personal finance. Simple to use and keeps investors from being victims of both their actions and inaction. Only critiques: Mobile deposit is really needed especially for small business owners and consultants. We should be able to fund our M1 accounts from more than just one bank.

You can't buy what you want There are a bunch of "normal" ETFs that they don't support at all even though you can easily buy them at other brokerages. Also the pie model won't let you put more than 100 stocks/ETFs in your pies (not just one pie) and you have to keep juggling you holdings to keep going. Also I thought their M1 Plus thing was a one-time payment, but turns out you get charged every year, and it's a lot of money for not much -- seems to counter their "free commission" claims.