Basics of m1 finance are working out… Basics of m1 finance are working out great for me. I just have few concerns 1. Fees - There are platforms that now offer fractional shares with no fees. M1 should learn from that and make fees reasonable for everyone. 2. APR - The rate for premium customers need to be more lucrative. It's simply not enough! There are platforms that started offering better rates already. 3. UI - Although your user interface is quite unique it fails to do many basic things - eg. Current year performance, distinction between time and money weighted performance etc.

The M1 new updates to the app causes a… The M1 new updates to the MY M1+ app cause a credit card double charge. When I request a refund, customer service says M1's policy is to hold the credit balance to offset future bills. If you insist on refunds, M1 will tell you that it takes more than 8 weeks and the refund will come via check. How can this be in this age of cashless transactions? A credit card refund process is simple today. Doesn't M1 understand that the customer may be cash-strapped and need the funds to pay other bills? I can only conclude that this delay tactic is to serve M1's benefit since there will be many cases like mine. Think of the millions in excess charges that will attract bank deposit interest. Shame on you M1 for putting yourself first before your customer.

One Star for the reward to become a… One Star for the reward to become a customer and/or refer others into this suck institution. You may deposit a small amount of money, finally figure out the confusion of their simplistic methods. However, if ever you want to close the account AVOID $100 FEE to transfer to another Broker. As-well-as the $25 FEE for drafting a check to get your money. See their long list of fees, including $20 FEE for Inactivity after you get tired of even trying to "invest" at this so-called broker. Google: M1 Finance Fees Save yourself time and money as I wish I did.

Technical issues / Impossible to liquidate I tried to remove some positions from my existing M1 Pie. Their AI gave me some instructions over Live Chat, which I followed step-by-step. I specifically asked how to make sure this would not trigger new Buy orders / Auto-rebalancing. Even after turning off "Auto-invest", their system actually did schedule NEW buy orders instead of placing the funds into my account as a Cash balance! I then called their Customer Service, who told me they have tried to get this fixed by the Engineering team for a while but it was still happening. They asked me to reverse everything I had done and to manually place Sell order one by one to circumvent this bug. I already had wasted so much time, I asked to liquidate my account instead. Then they told me this was not possible and the Buy orders would still take place, even if I asked to liquidate the account. I used to love M1 for their simplicity and slick UI/UX in the early days, pretty sad to see what they became over time :-(

Could use some improvements - Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and ETF's by country/region - Should provide financial statements to user's and allow them to customize charts (Comparing stock price to past earnings, P/FCF, etc) - Get rid of the trade windows or get rid of the minimum balance in an account to trade in either morning/afternoon if you're paying for M1 plus. At least look at total balance.