DO NOT TRUST THEM M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account instead. I thought it was my new savings account, so I let them use Plaid to run my bank account. When I figured it out, I had to fight with them to delete the investment account, even though I never put in any money. Now they refuse to delete my info from their PoS platform, hiding behind FINRA. Total garbage. BUYER BEWARE.

Technical issues / Impossible to liquidate I tried to remove some positions from my existing M1 Pie. Their AI gave me some instructions over Live Chat, which I followed step-by-step. I specifically asked how to make sure this would not trigger new Buy orders / Auto-rebalancing. Even after turning off "Auto-invest", their system actually did schedule NEW buy orders instead of placing the funds into my account as a Cash balance! I then called their Customer Service, who told me they have tried to get this fixed by the Engineering team for a while but it was still happening. They asked me to reverse everything I had done and to manually place Sell order one by one to circumvent this bug. I already had wasted so much time, I asked to liquidate my account instead. Then they told me this was not possible and the Buy orders would still take place, even if I asked to liquidate the account. I used to love M1 for their simplicity and slick UI/UX in the early days, pretty sad to see what they became over time :-(

CRAP UI THAT CAN COST YOU TONS OF MONEY! OMG why oh why did I transfer my IRA to M1. I hate with passion these pies BS. I had a regular account with them that was doing really well, and it's only because I bought during the Covid dip. I decided to bring in my IRA. I put in a Buy for only $50K with the intention to buy gradually over time the rest. This thing bought my WHOLE IRA ACCOUNT, NOT JUST $50k. NOW A MONTH LATER I'M DOWN $10K!!! I'M SEEING RED, LITERALLY! STAY AWAY, THE MOST BS USER UNFRIENDLY UI. AND I AM NOT A NEWBIE!!!

Payout Withdrawal is not possible, but I was duped into giving them all of my money, believing that they were a trustworthy source to use for investing my retirement income. But after a few months of investing, they took my money and never permitted a payout. Have you heard of “CAL”MOS”HUB” I recently received my fourth payment from them and feel confident in entrusting them with my portfolio. Try trading with them and you'll thank me later, I promise.

Could use some improvements - Would be nice to be able to buy any company irregardless of volume trade. - Should give investors more access to buy more OTC and foreign stocks. - Need to allow investors to search stocks and ETF's by country/region - Should provide financial statements to user's and allow them to customize charts (Comparing stock price to past earnings, P/FCF, etc) - Get rid of the trade windows or get rid of the minimum balance in an account to trade in either morning/afternoon if you're paying for M1 plus. At least look at total balance.