DO NOT TRUST THEM M1 is an unethical company. They lied about having high-yield savings accounts while promoting them on their website, so when I tried to sign up for one - they just created an investment account instead. I thought it was my new savings account, so I let them use Plaid to run my bank account. When I figured it out, I had to fight with them to delete the investment account, even though I never put in any money. Now they refuse to delete my info from their PoS platform, hiding behind FINRA. Total garbage. BUYER BEWARE.

You can't buy what you want There are a bunch of "normal" ETFs that they don't support at all even though you can easily buy them at other brokerages. Also the pie model won't let you put more than 100 stocks/ETFs in your pies (not just one pie) and you have to keep juggling you holdings to keep going. Also I thought their M1 Plus thing was a one-time payment, but turns out you get charged every year, and it's a lot of money for not much -- seems to counter their "free commission" claims.

A game-changing product for automating… A game-changing product for automating personal finance. Simple to use and keeps investors from being victims of both their actions and inaction. Only critiques: Mobile deposit is really needed especially for small business owners and consultants. We should be able to fund our M1 accounts from more than just one bank.

Technical issues / Impossible to liquidate I tried to remove some positions from my existing M1 Pie. Their AI gave me some instructions over Live Chat, which I followed step-by-step. I specifically asked how to make sure this would not trigger new Buy orders / Auto-rebalancing. Even after turning off "Auto-invest", their system actually did schedule NEW buy orders instead of placing the funds into my account as a Cash balance! I then called their Customer Service, who told me they have tried to get this fixed by the Engineering team for a while but it was still happening. They asked me to reverse everything I had done and to manually place Sell order one by one to circumvent this bug. I already had wasted so much time, I asked to liquidate my account instead. Then they told me this was not possible and the Buy orders would still take place, even if I asked to liquidate the account. I used to love M1 for their simplicity and slick UI/UX in the early days, pretty sad to see what they became over time :-(

Probably the worst investing app… Probably the worst investing app created. Don't bother downloading. Connecting and transferring from a bank is new impossible as it always fails and you have to contact M1 just to remove an old bank. Its an ordeal that should never have to be dealt with for a customer. Sign up elsewhere.