I had one of the worst banking… I had one of the worst banking experiences ever! I came in with a personal check. I tried to cash it and the teller immediately started questioning me about my out of state ID. He called the manager and things got progressively worse! Andrea "the manager "took my check and said she refused to cash it it she couldn't reach my boss. She didn't give me any explanation. I ended up going into her office and demanded my check! Terrible customer service!!!

1st Horizon Glenwood Ave 1st Horizon Glenwood Ave, Raleigh My dad wrote me a ck for 2100.00, took it to first horizon, had my Id, poa for my Dad and yes the $ was there. Doing this for Medicaid, explained this to the teller. They did not cash check, my problem is why is it always a black teller making $12 hour giving black people problems in banks. Everytime I have a issue at a bank it's withy own people. If my dads application is rejected I hope the rest of your damn hair fall out Update: took the POA in same day I tried to cash check, 5 days later no one knows anything about the POA. One branch says 7 days for legal to review, one branch says a few hours, Glenwood Ave branch said they didn't know how long. This bank should be closed down. I will make it a point to steer everyone one I come in contact with away from this bank! The employees are incompetent and lazy. I expedited my complaint to Bryan the CEO, received a phone call within the hour! If my complaint is not handled to my satisfaction and my dad's Medicaid application is denied and his health suffers further I will file a civil and criminal law suit against this bank. Sincerely I'm mad as hell and I will never ever bank at 1st Horizon!

Better than Bank of America.not hard to… Better than Bank of America.not hard to do. But still just an average bank. The branch I use has one really great person. And one really terrible person. And the rest are all robots. Wish I could do 2.5 Average. Average.

Johnston street lafayette la The staff and mgmt team are very good,they are for helping customers and also customer service is what customer service should be.

Don’t recommend doing business with FHB… Don’t recommend doing business with this bank. They will mess you up with your loan application and would be make it right. Their bankers left one after one but no one will acknowledge you and your application would just vanish like nothing ever happened. Rude customer service from Cason Lane Murfreesboro Tennessee especially if you get Terry, rude and unprofessional customer service. I do have to note that there is a teller who has been excellent and her name is Allison, she is the best one and make you feel welcomed here, know her job and her customers. I would wait to get to her to take care of my business but if she ever leave this bank, I don’t blame her and that’s expected.