Not good Not good. Customer service is non-existent. This company acquired iberia bank, and ruined everything. Their mobile apps are a joke, basic HTML wrapped in sloppy iOS container to make it work on the app store. Can't say anything good about the experience, moving to Chase. On top of all that, a week after they purchased Iberia, they announced some other company is now acquiring them.

Since First Horizon bought out First… Since First Horizon bought out First Tennessee Bank, it has been nothing but problems. While FTB had its issues with online and mobile banking, their problems pale in comparison to First Horizon. Updating the app on iOS didn't work, as now the app won't even open. The online website doesn't show my true balance, so I cannot make payments to my creditors. This is atrocious and am thinking it's time to pull my money out and go back to my trusty credit union.

The 6 hour day bank is not good for the community. When this bank took over First Tennessee Bank it changed the hours to almost "Not Open". It opens an hour later than ever other bank in town and closes an hour earlier. It is not business owner friendly at all. A bank for the community would be always be open when other businesses are opening and not close until at least 5pm.

I had one of the worst banking… I had one of the worst banking experiences ever! I came in with a personal check. I tried to cash it and the teller immediately started questioning me about my out of state ID. He called the manager and things got progressively worse! Andrea "the manager "took my check and said she refused to cash it it she couldn't reach my boss. She didn't give me any explanation. I ended up going into her office and demanded my check! Terrible customer service!!!

First horizon steals your money First horizon is the absolute worst bank I’ve EVER had the misfortune to deal with. Their customer service reps are rude and unprofessional. They cannot assist you unless you go through 3-5 of them then magically your account appears to make a payment… but they may take your payment, give you a confirmation number, take the money from your account, then swear you never paid it. Regardless of the fact that I’ve never been late or missed a payment. Great way to embezzle money First Horizon. Someone is stealing money from their customers. DO NOT USE THIS BANK. I’ve HAD to pay a loan through them for a couple years now otherwise I wouldn’t but what I’ve written is a monthly issue, over & over again. Let’s not forget they sent the loan to COLLECTIONS over the money they stole and call my elderly father EVERY SINGLE DAY to demand $300… and I’m still paying it EVERY month on time. Don’t believe me? Use this bank and find out. CONSIDER THIS REVIEW YOUR “I TOLD YOU SO”.