I had one of the worst banking… I had one of the worst banking experiences ever! I came in with a personal check. I tried to cash it and the teller immediately started questioning me about my out of state ID. He called the manager and things got progressively worse! Andrea "the manager "took my check and said she refused to cash it it she couldn't reach my boss. She didn't give me any explanation. I ended up going into her office and demanded my check! Terrible customer service!!!

There was a check on my account that… There was a check on my account that was cashed from 4 years ago before first horizon took over, I have no checks with first horizon whatsoever, but they allowed a check to be cashed from 4 years ago which means it's a stale dated check. When I called Customer Service twice and went inside the branch, they basically told me that there is nothing that can be done and was very rude about it.

Zelle This bank has the worst customer service. The branch locations are the best, only reason why I haven’t left. They took my ability to use my Zelle without informing me, told me it would take 5 business days to reactivate. What! are you kidding me. I told a friend no problem I can send her money😡 now no way to pay her.

Better than Bank of America.not hard to… Better than Bank of America.not hard to do. But still just an average bank. The branch I use has one really great person. And one really terrible person. And the rest are all robots. Wish I could do 2.5 Average. Average.

FH has implemented policies to monitor… FH has implemented policies to monitor your cash deposits. I sold a vehicle this weekend and went to deposit 5K into my account and was treated like a money laundering criminal. Was put through an inquisition for depositing cash in their bank. Demanded my DL and then asked my occupation and social security number. I went into the bank to speak to a manager and was told their policy is if more 3K cash they put your information into a database, which is code word for being flagged. This is draconian and intrusive. Needless to say, I took my cash and will bank with my Credit Union or small bank. Do not bank with FH if you like your freedom. This is a war on your money and they want to tell you how and what you can do with it, in conjunction with the Leftist agenda in Washington.