First Horizon is the only bank that… First Horizon is the only bank that does not have online reports to where you can pull a report for date beginning and ending for preferences like checks or deposits. To get a list of those certain transactions. First Horizon is online operating system will not get business accounts due to these features are necessary and personal accounts also. This is old school online operating system they have now. Changing banks for my needs that Horizon cannot provide.

Zelle This bank has the worst customer service. The branch locations are the best, only reason why I haven’t left. They took my ability to use my Zelle without informing me, told me it would take 5 business days to reactivate. What! are you kidding me. I told a friend no problem I can send her money😡 now no way to pay her.

Not a good look. I had an overdraft fee of only 57 cents and the cut off my debit card I have been with this bank for years and to do that for just that low amount is really ridiculous. I am on a fixed income I would have taken care of the fee but they cut my cards off so I could not transfer the amount to them very very!!!! Dissatisfied.

Me and my girlfriend are seniors disabled My girlfriend is a senior disabled lady and she had to cancel her card and get a new one because there was charges on her card that she didn't make and after she finally got it they wouldn't activate it on the phone because they said that she didn't know her Gmail address so she can't get any money and Then yesterday I tried to get some food and it said insufficient fund's on my card then today I had car trouble and I couldn't get a wrecker because it said insufficient fund's. I had $1,700 dollars in my account and I just found out that they had put a hold on my account for no reason in the world. I have never overdrawn or had a problem. I will be closing our accounts tomorrow. They had no reason to do that to us. We live way up in the Cherokee National forest and couldn't get to the bank today. I can't recommend them at all.

WORSE BANK IN GEORGIA This is the worse bank ever and they should not be in business. I had my address updated with an agent over the phone last week, but she misspelled my street name. I called on yesterday to have the typo fixed in the address and they kept telling me I had to go inside of a bank. Then they told me to call the branch manager Mrs. Gibson to fix the issue which was insane. After I literally had to argue with several agents one of the agents by the name of Mrs. Carruthers cancelled my online banking. Then she put a security block on my account for NO REASON. So I emailed Mrs. Gibson and she responded that all of my accounts are being terminated. All of this is behind one of their incompetent, ignorant customer services reps DOING THEIR JOB WRONG! I wasn't given an explanation to why my accounts was being terminated and they did this maliciously behind me complaining about their employees. Mrs. Gibson should be fired from this location and could careless about customers at this bank. The customer service rep Mrs. Carruthers need to be fired for mishandling my account and putting a block on my account for no reason. Everytime you call client services all of the reps sound like they are sleep, they microphones aren't working, they lazy, don't want to help you, are unprofessional, and you have to repeat yourself a million times since none of them CAN COMPREHEND!