Better than Bank of America.not hard to… Better than Bank of America.not hard to do. But still just an average bank. The branch I use has one really great person. And one really terrible person. And the rest are all robots. Wish I could do 2.5 Average. Average.

The 6 hour day bank is not good for the community. When this bank took over First Tennessee Bank it changed the hours to almost "Not Open". It opens an hour later than ever other bank in town and closes an hour earlier. It is not business owner friendly at all. A bank for the community would be always be open when other businesses are opening and not close until at least 5pm.

Johnston street lafayette la The staff and mgmt team are very good,they are for helping customers and also customer service is what customer service should be.

Since First Horizon bought out First… Since First Horizon bought out First Tennessee Bank, it has been nothing but problems. While FTB had its issues with online and mobile banking, their problems pale in comparison to First Horizon. Updating the app on iOS didn't work, as now the app won't even open. The online website doesn't show my true balance, so I cannot make payments to my creditors. This is atrocious and am thinking it's time to pull my money out and go back to my trusty credit union.

Zelle This bank has the worst customer service. The branch locations are the best, only reason why I haven’t left. They took my ability to use my Zelle without informing me, told me it would take 5 business days to reactivate. What! are you kidding me. I told a friend no problem I can send her money😡 now no way to pay her.