First Horizon is the only bank that… First Horizon is the only bank that does not have online reports to where you can pull a report for date beginning and ending for preferences like checks or deposits. To get a list of those certain transactions. First Horizon is online operating system will not get business accounts due to these features are necessary and personal accounts also. This is old school online operating system they have now. Changing banks for my needs that Horizon cannot provide.

Messed up Merger! I was a Iberia Bank Business Customer for years and absolutely love my experience with Iberia. Last year First Horizon Merged with Iberia Bank. The merger was sloppily with me losing access to my accounts without getting definitive answers on issues from either Iberia or First Horizon as neither could see the information on the others system. Website is very basic and clumsy now. looks like it was planned by a teenager. Plaid Authentication not working, Venders can not send QuickBooks payments. every time I call I get another number to call. When it was Iberia Bank I made one call and problem solved. I will be moving on to better banking!

The 6 hour day bank is not good for the community. When this bank took over First Tennessee Bank it changed the hours to almost "Not Open". It opens an hour later than ever other bank in town and closes an hour earlier. It is not business owner friendly at all. A bank for the community would be always be open when other businesses are opening and not close until at least 5pm.

RUN AWAY...do not walk RUN AWAY...do not walk! This bank has been terrible to us since day one of their takeover of our previous bank a few years ago. Hidden fees, horrific customer service, and takes an act of congress to get the simplest problems resolved. They charge me to move my own money in between my bank accounts at their bank. If you have to call for a problem, expect to be on the phone for hours and the problem MAY get resolved. Don't bother going into the branch. Last time I did that they LITERALLY told me they couldn't help me and I would have to use the app instead to resolve my banking issue. Which of course did NOT work. Was hopeful this bank was going to be bought out by a bigger and better bank, but it hasn't happened and I've finally had enough. It is so bad now that it is worth my time and headache to pull out 3 business accounts from them. And guess what...they could care less. Maybe you will. DO NOT BANK WITH THEM!

First horizon steals your money First horizon is the absolute worst bank I’ve EVER had the misfortune to deal with. Their customer service reps are rude and unprofessional. They cannot assist you unless you go through 3-5 of them then magically your account appears to make a payment… but they may take your payment, give you a confirmation number, take the money from your account, then swear you never paid it. Regardless of the fact that I’ve never been late or missed a payment. Great way to embezzle money First Horizon. Someone is stealing money from their customers. DO NOT USE THIS BANK. I’ve HAD to pay a loan through them for a couple years now otherwise I wouldn’t but what I’ve written is a monthly issue, over & over again. Let’s not forget they sent the loan to COLLECTIONS over the money they stole and call my elderly father EVERY SINGLE DAY to demand $300… and I’m still paying it EVERY month on time. Don’t believe me? Use this bank and find out. CONSIDER THIS REVIEW YOUR “I TOLD YOU SO”.