Xoom providing wrong addresses and places that do not exist Xoom's website is presenting options that don't work and Costa Rica's addresses that don't exist. I tried for a full week talking to customer representatives and posting my complain in the website and they didn't solve my problem and neither corrected their false information in their website.

The quick transfer service is not… The quick transfer service is not quick…. It’s 3 business days plus delays for account verification. Avoid if possible

Terrible experience in changing name of… Terrible experience in changing name of beneficiary and customer service. Contact info has automated service no one is there to help and support. I have sent an email for help 28 hrs - no response. DO NOT USE XOOM.

Get worse and worse At first, the transfers are quick but the currency convert is way lower than current rate, then it takes days or week to complete transactions. when calling for estimate the delivery time and date, it keeps give me reason like “technical issue 0n third party and will be resold today”. same answer for 3 days continuously. At fourth time, it also gave me same BS answer even though i call 3rd party bank, they told me there is no issue at their bank and Xoom does jot send any transaction to them. i told Xoom representative, they said let them check and inform me that the technical issue has been resolve and expects my transactions will be complete next few hours. After these finished, i will not use Xoom no more. Avoid this as much as you can. disappointed.

Just terrible Just terrible! I sent money to my friend and xoom hold it for a week for some security check, no answered to my emails. And after I called started to ask about my friend, why I sending her money, how long I know her and how we met. That ridicules! And my private information. After I answered they told me my recipient can’t to get money for security reason and they plan to hold my money one week more!!!