I send money to Colombia through xoom I send money to Colombia through xoom, not only they discount a lot of money for each "Peso" (300 pesos for each dolar) which makes it very very pricy but also sometimes it takes a long time to send the money or not send it at all, when you call the agents they always blame the "associated Banks". Good luck trying to get the money back fast!!!!

Xoom providing wrong addresses and places that do not exist Xoom's website is presenting options that don't work and Costa Rica's addresses that don't exist. I tried for a full week talking to customer representatives and posting my complain in the website and they didn't solve my problem and neither corrected their false information in their website.

ONE STAR is TOO much! ONE STAR is TOO much! I tried to send money to Indonesia, first time it went no problem, second time it was cancelled, I was asked to provide SELFIE with my driving licence. I did. Then transaction went OK, after this I tried to transfer money 4 more times, and each time transaction was immediately cancelled. I've sent multiple emails, I've contacted them via form on the website. I tried to ring UK and German customer service, and I only got automated message, there is no option to talk to a person. Paypal won't help me, and XOOM didn't resolve this issue. I'm really annoyed and stressed, as I got someone awaiting the money, and it was hard to explain why sometimes money goes sometimes it doesn't made me look like a liar, who just doesn't want to send the money, cause twice it went, and then it just didn't for NO REASON. I'm absolutely fuming, wasted nearly a week on this.

Xoom global money tranfer This is worst remittance company. They promise to deliver in 2 hours before you hit button and once you submit they will say it will take 2-3 days for verification and clearance. suck a liars. They would take money from your bank and now if you cancel, they will take another 10 days to deposit back to your account

Highly unreliable Highly unreliable: sometimes transfers are made in hours/minutes, sometimes days go by with no action and just template/standard responses from support that the transfer is on schedule and on the way. How a service can be so poorly run is beyond me. Xoom mentions that the transfers are carried out by a "partner", and I have come to assume that means that the actual work has been outsourced to some low-income country with less than skilled staff. If possible, avoid this service.