I wanted to transfer more than my… I wanted to transfer more than my limit. I didn't realize there were limits! Xoom took my €900 in a few minutes but it took a week to get my money back. They asked for more ID documents, but what I sent wasn’t acceptable, so I cancelled the transaction. It’s all automatic, even my communication was met with robotic replies. I guess I am too old for this impersonal world. Very disillusioned. I’ll stick with a bank transfer in future. Pay Pal is great but don’t Xoom in to the financial iCloud.

Xoom global money tranfer This is worst remittance company. They promise to deliver in 2 hours before you hit button and once you submit they will say it will take 2-3 days for verification and clearance. suck a liars. They would take money from your bank and now if you cancel, they will take another 10 days to deposit back to your account

I send money to Colombia through xoom I send money to Colombia through xoom, not only they discount a lot of money for each "Peso" (300 pesos for each dolar) which makes it very very pricy but also sometimes it takes a long time to send the money or not send it at all, when you call the agents they always blame the "associated Banks". Good luck trying to get the money back fast!!!!

Excellent! Try it out with a small amount first. After looking at the reviews for another company (that offers a slightly better rate), I came to check out those of Xoom.com for comparison. I was appalled by the abundance of 1-star reviews for Xoom, so I wrote mine. I have used Xoom for over three years and found their service exemplary! Some (or many) people have had disappointing experiences. But apparently, those with positive experiences don't bother with writing reviews. I typically transfer money from the USA to India. In over 90% of the cases, the transfer was completed within 15 minutes and has never taken more than four hours. The tracking process is transparent. Also, the recipient and I receive an SMS when the process is completed. I am pleased. I found another company with better exchange rates. But I don't want to risk moving away from Xoom.

Highly unreliable Highly unreliable: sometimes transfers are made in hours/minutes, sometimes days go by with no action and just template/standard responses from support that the transfer is on schedule and on the way. How a service can be so poorly run is beyond me. Xoom mentions that the transfers are carried out by a "partner", and I have come to assume that means that the actual work has been outsourced to some low-income country with less than skilled staff. If possible, avoid this service.