
Aaron Dykea
GBAlways helpful always innovative Always helpful always innovative. All of my accounts are through them for good reason. The tellers on Average are Amazing and know their stuff. I don't have any reason to move on after 19 years of their good works. Best Bank for me and my families needs.

Bob King
GBThe worst for applying ffor a home… The worst for applying ffor a home loan. Don't waste your time with these guys, go to a real bank. An average mortgage company takes 30 days or less, they couldn't get it done in 45. That caused all kinds of problems with our home purchase. Waste of time.

Sweethearts
GBGolden 1 customer service Literally called bc my card was declined and nobody informed me that my card was declined or CLOSED my account was closed because of a 40$- fee i had to pay off which was fine but still what the f--k? Nobody told me shi so when i called this old man on the phone was being rude and pathetic i didn't like his adittude one bit he wasn't helpful at all. The worse came to worse he lied and said i can open up reopen my account but then after i ask to reclarify so i can make sure it is still the right info that i need.. and i can still get the help that i NEED he wants to say oh no you can't reopen ur bank u have to go in and get a new card Golden 1 please get better CS!

David Mitchell
GBThe Golden 1 Hustle Golden 1 credit union duped the minority small businesses again. I felt funny not given a option from plaid. So they used plaid which has our passwords and log in information stored also they use google analytics, ios tracking etc. Then have the nerve to site banking regulation which they do not follow themselves and big scary words like patriot act. All this just to freeze your account in hopes of some of there illegal needs are met. Look at the contract on your final loans docs. If they needed more info and work with the sba. Why not just go to the sba or the lender. Nope they want us to do it cause they know we were left in the dark. Of course this is planed. Im either a smart fool or a dumb genius. Just watch how this unfolds. All you have to do is follow the money. I had a ein bank statments, websites, etc etc. So instead if my buisness isn't verifiable I was like they are so crooked. Their final letter said all this was cause I got the loan in my personal account. Discrimination, theft, misleading information fake complaint numbers, harassment. Just as crooked as any other big financial institution They can't do this and not get exposed Even on the final contract It says clear as day. This is a legally binding contract and anybody that manipulates or trys to change it or cause someone to default will be liable. Shot golden 1 acted like they never heard of prestamos. I know on the contract it said them and the sba verified the golden 1 account and gave them all document needed and should come from the lender or the SBA not the borrower. golden 1 put a regulation D on my account for months. Then took a cash withdrawal not ach transfer or wire but strait cash and ain't heard from them since. What's in the dark will come to light. But this is what they do cause we let them. I can't wait until all these FOIA reports come back.

schoonerblues
GBI can't understand why someone would… I can't understand why someone would choose to bank here unless it is super convenient. The incompetency level of some of their staff is breathtaking, which Golden One doesn't seem concerned about. I can't recommend this bank.