They say this is one of the best They say this is one of the best? I don’t think so. They closed the only one in San Mateo. Now with gas prices up going up. I have to drive 40 minutes to deposit.THIS IS BULLSHITcrap

Disappointed Disappointed - (Shaw/41n Fresno Branch) Opened acct, 3 weeks later accessed it w/my card just to get a balance & it gave me $20 which made me not have enough to pay my rent. Waited til Monday to deposit it back into my account & report the issue in which they shrugged it off. A couple days later I received a letter not only was I overdrawn but I also owed a fee for being overdrawn. I went down to the branch & they explained that someone deposited a check into my account when the bank realized it was erroneously deposited into the wrong account they and the bank that issued the check requested it be extracted from my account. So in essence it was extracted twice making my account go negative. They stated they would correct it but I would need to pay the fee first I told them your CRAZY this whole thing was the banks error and went back/forth w/her on the issue. Finally they said they would take care of that as well. After everything was complete I went to the teller to close my account out. I reported it & they contacted me in regards to what happened & stated, “That would not happen at our bigger branch”. No apology, just they wanted me stay with them & bank at the main/bigger branch. I told them there crazy both banks are related I will NEVER bank here & I will be warning others. In a little over 3-weeks not only did they turn my life upside down but they were reluctant to fix the issue and wanted me to pay fees on their errors. I’d give 0 stars but your not allowed in here to do less than 1. CRAZY experience, DONT bank here. YOU’VE BEEN WARNED.

The Golden 1 Hustle Golden 1 credit union duped the minority small businesses again. I felt funny not given a option from plaid. So they used plaid which has our passwords and log in information stored also they use google analytics, ios tracking etc. Then have the nerve to site banking regulation which they do not follow themselves and big scary words like patriot act. All this just to freeze your account in hopes of some of there illegal needs are met. Look at the contract on your final loans docs. If they needed more info and work with the sba. Why not just go to the sba or the lender. Nope they want us to do it cause they know we were left in the dark. Of course this is planed. Im either a smart fool or a dumb genius. Just watch how this unfolds. All you have to do is follow the money. I had a ein bank statments, websites, etc etc. So instead if my buisness isn't verifiable I was like they are so crooked. Their final letter said all this was cause I got the loan in my personal account. Discrimination, theft, misleading information fake complaint numbers, harassment. Just as crooked as any other big financial institution They can't do this and not get exposed Even on the final contract It says clear as day. This is a legally binding contract and anybody that manipulates or trys to change it or cause someone to default will be liable. Shot golden 1 acted like they never heard of prestamos. I know on the contract it said them and the sba verified the golden 1 account and gave them all document needed and should come from the lender or the SBA not the borrower. golden 1 put a regulation D on my account for months. Then took a cash withdrawal not ach transfer or wire but strait cash and ain't heard from them since. What's in the dark will come to light. But this is what they do cause we let them. I can't wait until all these FOIA reports come back.

Disloyal Golden One will deny you a loan no matter how long you have been with them or how good your credit is. They are not loyal to their customers. We never once caused them to lose money, we did have a few credit issues a long time ago because of an illness but credit is great now. Being a customer for over 30 years has no bearing. Just unbelievable, do yourself a favor and pick a Credit Union that actually cares about its own customers. Had no problem getting a loan elsewhere.

My auto loan is set to be paid in full… My auto loan is set to be paid in full this month on February 20, 2023. My balance is less than my payment. Not only will the regular total amount be withdrawn and applied to the less-than balance, but I also could not remove future payments without going into a bank branch and canceling the payments. Upon going into the branch, I was met with a less-than-competent bank employee. This employee had no idea how to fill out the cancelation document and when to make the document effective. She asked ME! This was not a reassuring experience and I will be closing all Golden One accounts as soon as my car title is received.