Jack Scholl
GBCompany denied that I was an insured Company denied that I was an insured! Very limited network of dentists which really doesn't matter because they don't pay many claims!
GG
GBWas given a list of "in-network"… Was given a list of "in-network" providers filtering specifically for periodontists. The list I obtained from the provider search on their site is GARBAGE. On almost every call I placed, I was told the provider listed isn't at the practice anymore, that they do not have a periodontist, that they were not in network despite being on the list, but most often these providers don't even answer the phone or respond to voice messages. Called customer service and to be fair the agent made an effort to assist but there was nothing she could do but submit a complaint. TERRIBLE. AWFUL. SHAMEFUL.
Bert Sanders
GBNew customer experience My initial introduction to Mutual of Omaha was with Richard Wentz. I made the call after seeing an ad on TV for reducing the cost of my supplemental insurance. Richard enlightened me but I still needed the approval of my brother (we run everything by one another) Not able to locate Richards number I signed up with another agent. The timing was right. Since Richard Wentz did the foot work, I think he deserves acknowledgement.
Pamela Johnson
GBTHIS IS THE WORST Company they lied to… THIS IS THE WORST Company they lied to me about my paynent. THEY TOOK ANOTHER PAYMENT IN THE SAME MONTH I WAS LIED TOO. DON't let them have your account information when makng a paymen call go on line write check please don't let these people have your account information they can not be trusted. THEY LIED TOO ME TRUSTWOTHTY THEY NOT
Frank Strom --
GBChris Sullivan's promise of $500 due me. Frank Strom I would like to share an experience that i had with Chris Sullivan..Managing Director..Mutual Of Omaha. On Friday, July 7, 2023 at 04:19:59 PM PDT, Chris Sullivan e-mailed me the following. I’m still working on getting you paid, there’s been some unforeseen glitches in our system, I appreciate your patience. On July 7, i also received an email from Shawna Melville, the recruiting manager for California, Concord office. She stated that Mutual Of Omaha were now processing a check for $500, due me. I received the direct deposit on July 11. .. I was originally promised the money on June 9TH.,by Chris Sullivan, managing director , in the Concord office. His prior communication with me was on June 22. I'm sure this is not the way Mutual Of Omaha conducts business. I would like a letter of apology from Chris Sullivan. Thanks for your attention to the above matter. I remain, Frank Strom.