The worst experience ever The worst experience ever! They sent me an e-mail with the temporary card without any notice that it hadn't been eligible yet! I found that right on the dentist's chair! Hopefully, at this moment I did an x-ray only. Okay, I paid by cash, and waited for 2 days for another e-mail which said that now my insurance was definitely working and I could go to the dentist. I made an appointment to the next day. I was so shocked when found that my policy still hadn't been in the system! That's ridiculous! Moreover, the support told me that it could appear in the system... by the next week! So they didn't know the exact date when it should happened. I canceled my policy and asked for a refund. I don't recommend anyone to buy insurance there!

One of the WORST insurers It appears they think of themselves as physicians as they choose to deny, deny and deny medications and dosages as if they know better than your doctor what medications and dosages you should have to treat any specific diagnosis. I Only a couple more months and I will be able to dump them for a better insurer. I WOULD NOT RECOMMEND THEM TO ANYONE! Do yourself a favor and search elsewhere for coverage.

Mutual of Omaha mortgage division is a… Mutual of Omaha mortgage division is a complete waste of time. Unprofessional and total liars. Do not waste your time with these jerks. 800+ score, more money in investments than the mortgage amount, and still denied by stupid so called mortgage professionals. Do yourself a favor and look elsewhere. These imbeciles at MOO do not return emails, phone calls, or text messages. All of their staff should be fired.

If I could give zero stars I would If I could give zero stars I would Deny, deny, deny. That is all they do. They keep asking for more information for a claim. Then deny it for something they have already received. Now they have denied saying it wasn't medically necessary although two Dr. opinions say differently. I will be filing a claim with the Insurance commission claims board. Like anyone would go through gum surgery for the fun of it.

Zero customer service Zero customer service! They are stuck in the 80’s. Let me list the ways: 1) No ability to auto-pay premiums for long-term care insurance. 2) No ability to electronically pay premiums. Must write checks and mail. 3) They encourage the use of fax - first option on the recorded phone line. 4) Inability to actually talk to a person. No option to talk to a rep when you call their number. 5) The customer service line hangs up on you if you select zero when trying to reach a rep. It stated “It appears you are having difficulty deciding which option to select. Please call again when you are ready.” click.