No complaints from an experienced user. I've been an Abra customer since inception. I also own shares, as a part of my commitment to good crypto practice. I understand a lot of people have grievances, but feel this is mostly due to ignorance of the way crypto works and over expectation. I have always been paid interest, never had a transaction refused and found the app easy to manage. I've lost money via scams, but never through Abra. They are still here after a huge downturn in business, unlike a lot of competitors. I'd still be a customer, but the UK financial system is a train wreck when it come to anything but banks, so I have to find somewhere else to earn interest on my assets.

Investing money in their CPRX token was a mistake Invested money in their CPRX token. It wasn't much, but it was a substantial amount considering my income. They locked the token for trading for more than a year. In the end I was not able to withdraw it to a new wallet due to their minimum withdrawal policy + network fee. I tried to contact support to ask if there was anyway I can pay for the remainder of the network fee which wasn't much at all but they ignored that question and again informed me about their minimum requirement policy. I asked them to clarify and they said if I didn't meet the minimum that the funds were considered lost. Rug pull!

Stay away Scam. Worst experience with a crypto wallet. They promised a reward upon opening account (in CPRX token), but then they freezed the reward so that now no one can either sell it, convert it or withdraw it. They've been telling lies for months, inventing excuses such as liquidity, customer protection, etc. I do suggest NOT to give them any trust and stay away. Many other serious competitors deliver on promises.

When I tried to transfer funds from my… When I tried to transfer funds from my wallet, I've had many years I received notification that I needed verification. Abra support was the means to verification after 3 months of attempting to contact them no response was received. Now my wallet is empty. What a bunch of Thieves!!!

Slow and looping answering on client relationship The service offered seems good and is quick...except on client requests... they spend days to understand simple questions ..mainly because differente people treat the same case and you have to explain and re-explain same thing over days. They also requests you info not warned previously for withdrawals.... By the moment it's not a bad platform but need improve to reach Nexo or Youhodler, but doen't seem the classical scam.