Do not use this platform Do not use this platform They have taken all of my funds, in spite of email communication directly with Bill customer service just go in a loop saying to download the App again which is not possible. I suspect we may see legal action if not jail time for Bill in future as a result of unlawful practices I have escalated this to the Financial Authorities in the UK

Worst app/platform Worst app/platform. Issued cprx token with no solid plan. Cannot exchange some token (Eg. Cprx) from them because they're dependent on external exchange. CS is so bad too. I will never use their crappy services again.

They deleted my account because I… They deleted my account because I didn't read their emails. In their haste to prove they were not being used by criminals they deleted anyone's account that didn't verify (via their email request) by a certain date. There is no excuse for what they did. Not being in the country where they do business makes it difficult, but if enough of the victims get together, I'm hoping there will be a class action suit against them.

Really poor customer service I have participated in their Black Friday CPRX giveaway. Did everything as supposed to, but have not received any rewards. The main issue is that the customer service is not responding whilst this is the second time it has happened. Really not sure whether I should keep my account open with this company... EDIT: After being contacted on this website, the person responded to an incorrect support number and never replied back. It has now been 19 days since the creation of the ticket regarding my issue.

Stay away Scam. Worst experience with a crypto wallet. They promised a reward upon opening account (in CPRX token), but then they freezed the reward so that now no one can either sell it, convert it or withdraw it. They've been telling lies for months, inventing excuses such as liquidity, customer protection, etc. I do suggest NOT to give them any trust and stay away. Many other serious competitors deliver on promises.