Eccount is a Scam Stay Away!!! Stay away! BEWARE!! Opened a new account & had some funds transferred into my account which was only the fee for the card. Never received a card! Then I asked my friend to transfer money into my account for a DVD player he purchased which he did and sent me confirmation! All of a sudden the account is not active! A bogus company called SMBX compliance - An individual has been emailing asking for ID and other documents including the proof of source. I’ve provided them with this information yet they’ve come back & asked for the senders bank statements! This is not required ! The bank Is fraudulent DO NOT open an account with ECCOUNT or put any money into an account you have with them! They are scammers and take all your money. I have complained to the financial ombudsman and I have gone to the police today. Your money is taken from these guys AVOID AVOID AVOID. Find an alternative and look at other reviews they are all similar stories! This is a fraudulent apparent “bank”. They’ve asked for my contact details to resolve the situation but haven’t called me instead complained to trustpilot to remove the individuals name which I have done.

I am in contact with the financial… I am in contact with the financial ombudsman over these scammers, they have nearly a grand of my money and I sent them new bank details to transfer it to, it has been weeks and they have done NOTHING. I got one pathetic appologetic email, I'm not interested in their bloody investigation, seems to me that they couldn't investigate a dead dog I WANT MY MONEY NOW!!!.

I have been with ECCOUNT for about a… I have been with ECCOUNT for about a year, first they say I have to cancel my standing order payments, then I transferred £400 from my main account to my card. On looking at the account online, there was no sign of the £400 anywhere, either still in my main account or on the card. I contacted them by email they said they had trouble with their servers it will appear on your card later. It has still not appeared on my card. I have been locked out of my account I can't login. They say, when I complain, "We don't recognise your email". I don't sign in with an email whats the problem? Is this company a scam? I have now written a complaint to the Financial Service Ombudsman in London, let's see what they say then. I will keep you posted.

Missing money can't log in I can no longer log into the banking app b They have took my benefit I have tried calling emailing them no one is getting back to me looks like they have stole my money

Still have my money Still have my money Still unable to transfer it to another account It’s a lot of money and it’s mine - I want it back