eccount money have had my benefit money… eccount money have had my benefit money and on then day it should be in there it wasnt so i called dwp to be told it was sent and should be there.. i emailed customer care 3 times and still had no reply 5 days later it has caused me to not be able to pay rent and get food in for my 9 month old baby and i am now in big trouble if i cant sort it out by wednesday as i have been told to get out if i cant pay rent with a young child how can these people keep doing this and not get shut down

I have been with ECCOUNT for about a… I have been with ECCOUNT for about a year, first they say I have to cancel my standing order payments, then I transferred £400 from my main account to my card. On looking at the account online, there was no sign of the £400 anywhere, either still in my main account or on the card. I contacted them by email they said they had trouble with their servers it will appear on your card later. It has still not appeared on my card. I have been locked out of my account I can't login. They say, when I complain, "We don't recognise your email". I don't sign in with an email whats the problem? Is this company a scam? I have now written a complaint to the Financial Service Ombudsman in London, let's see what they say then. I will keep you posted.

Missing payments to my account!!! From this week I dont receive my wages and benefits, !!!!its only small amount going to my account. Previosly I dont have problem but this week its not only Nothing whit transfer to my account but the thinks that I cant contact whit Customer service, even I send a lot of emails but not answer my message !!!! And what now?!?!?? All money going out??? Even the dont send back this money to the company or HMRC. Please help me to contact whit this ECCOINT MONEY BANK. I need to know what happend.

Had to have a review on my account… Had to have a review on my account although took a long time to sort out I can say one lady called Pam in particular helped me get through it all though worried and stressed over it glad it’s all over and account up And running again

Missing money can't log in I can no longer log into the banking app b They have took my benefit I have tried calling emailing them no one is getting back to me looks like they have stole my money