
Kelly Van Horn
AUBitpay is simply the worst Bitpay is simply the worst. I used them to receive small payments over the past several months and wondered why I never received a payout. Their response? You must accumulate at least .01 Bitcoin (around $420 in value at current rates) before they will release your funds. Until you achieve that balance level, they hold your money hostage. There are MANY other crypto payment processors available who don't resort to this scam tactic. Don't waste your time with Bitpay.

Ken
GBUse only if ready to loose all your Cryptocurrency. Avoid at all cost! First: Stay away from any company like BitPay that does not have a customer service phone line. They spend more energy hiding behind crafted emails rather than helping you solve any issue. They spend days crafting texts & lines to avoid your issue & cover their backs. Second: Their customer service was so unhelpful & unsympathetic, responding with generic FAQ responses instead of actual help to the issue. After insisting, they bluntly told me I've basically lost my money. It was very easy to download tha app, open an account and fund it. Story changes when you wish to use your money. I tried to send some crypto to pay for a service, and got stuck where I was being asked for an encrypted password. I used my account password which did not work. I was told that I needed a 12-word recovery phrase to find my encrypted password. I trolled through my account email and couldn't find a single email from BitPay mentioning '12-word recovery phrase' or 'encrypted password'. Sent an email to their customer service, only to get generic FAQ responses for many days. After insisting and pushing back, I finally got told blatantly that if I can't remember my password, I would loose any money I have in the account. Getting fed up, I asked to close the account and recover my fund. I got told they can close the account but I won't recover any fund I have in it. Morale of my experience; there is absolutely no way to access your money if you forget your password or don't have the 12-word recovery phrase. In my case, my account password won't work and I don't recollect ever creating another 'encrypted password' or being given any 12-word recovery phrase. What's worse, there is no email in my inbox about either of these. If perhaps there is a glitch where new passwords are needed, these guys will gladly tell you to forget about any fund in your account even if it's worth a million pound. No doubt, someone at the top, is getting really fat off of all these. Avoid BitPay at all cost for your peace of mind. I won't be surprised if it goes belly-up in the not too distant future.

"Rocky"
AUAnother scamming company Another scamming company , ripping people off with fees and charges then closing the account and stealing their money .. CRIMINALS. Most of the 3 and 4 star reviews are scammers or work with the company ... Take Note: People who say " Mr So and so were very helpful " are scamming liars who work for the cuntpany.

Aravind
SGA scam that can steal your crypto This a scam company. Just sent a small amount of crypto I had to some business that accepts crypto. It was less than $10. They showed xxx amount needs to be transferred. On transfering the amount they tell you it is not enough and will say "Underpayment". They will tell you will get a refund. To get that refund you need to sign up and login to claim. But when you do that, they don't allow you to sign up without providing all your ID, photos, and other details. This is a scam operation to siphon off your data by pretending the transfer didn't work or you need a refund. Do not use it for any payment.

Kourosh Maheri
NLThis is the four the time that I … Update: although with some delay but they provided full amount perfectly with higher Bitcoin rate. This is the four the time that I receive “we will keep you informed shortly”. Please do the transfer as soon as possible as this waste of time and blockage of money is illegal. Unfortunately, Crypto account been limited due to sudden decisions of Wavecrest. Wavecrest is almost an illusion in Gibraltar. Some other legal parts make Bitpay directly responsible for compensation. I have to start a legal case against the company the BBB and other entities and asking other customers to join.