Farah
USCouldn't use BitPay with MetaMask or TrustWallet i have both MetaMask and TrustWallets but BitPay couldn't connect with MetaMask although it's listed as one of the compatible wallets. when i tried to scan the QR code with my mobile Metamask wallet, it says their QR code is invalid address. so i tried my TrustWallet which had sufficient DAI, one of their listed cryptos, but it connected with my wallet but said there were no funds. i've wasted about two hours trying to hack their obstacle course and have now given up.
Ken
GBUse only if ready to loose all your Cryptocurrency. Avoid at all cost! First: Stay away from any company like BitPay that does not have a customer service phone line. They spend more energy hiding behind crafted emails rather than helping you solve any issue. They spend days crafting texts & lines to avoid your issue & cover their backs. Second: Their customer service was so unhelpful & unsympathetic, responding with generic FAQ responses instead of actual help to the issue. After insisting, they bluntly told me I've basically lost my money. It was very easy to download tha app, open an account and fund it. Story changes when you wish to use your money. I tried to send some crypto to pay for a service, and got stuck where I was being asked for an encrypted password. I used my account password which did not work. I was told that I needed a 12-word recovery phrase to find my encrypted password. I trolled through my account email and couldn't find a single email from BitPay mentioning '12-word recovery phrase' or 'encrypted password'. Sent an email to their customer service, only to get generic FAQ responses for many days. After insisting and pushing back, I finally got told blatantly that if I can't remember my password, I would loose any money I have in the account. Getting fed up, I asked to close the account and recover my fund. I got told they can close the account but I won't recover any fund I have in it. Morale of my experience; there is absolutely no way to access your money if you forget your password or don't have the 12-word recovery phrase. In my case, my account password won't work and I don't recollect ever creating another 'encrypted password' or being given any 12-word recovery phrase. What's worse, there is no email in my inbox about either of these. If perhaps there is a glitch where new passwords are needed, these guys will gladly tell you to forget about any fund in your account even if it's worth a million pound. No doubt, someone at the top, is getting really fat off of all these. Avoid BitPay at all cost for your peace of mind. I won't be surprised if it goes belly-up in the not too distant future.
Iphone Mini
NLBiggest scam in crypto I used the bitpay payment processor. My transaction get refused by you guys. Force me to create a account to refund, and dont verify my email adress when pressing the link, everytime i open de email link, the page tells me it send me a new verification email and it repeats this till infinity. Now the chat support bot ask for a invoice ID while you guys dont give a invoice ID so. so, 1. Fix your payment processor 2. Fix your website and email verification system 3. Stop asking outrages transaction fees that are double of the actual current bitcoin transaction cost. 4. Add invoice IDs to the page 5. Send me my damn money back 6. Stop being a thief and reconsider if your in the right business BITPAY will steal your money dont use it ‬
sapei yu
USdon't lost any $ with them.I bought… don't lost any $ with them.I bought USDC , I paid $40 after fee I got 36.23 in USDC crypto.I tried to send that USDC to someone's wallet but bitpay app indicated there is no enough balance in EHT (etherium ) wallet to cover transaction expense,I discovered I need to swap crypto from USDC wallet to EHT wallet.I attempted to swap but app said I need to swap at least 95.92 USDC so my USDC balance of 36.22 in wallet was not enough.I won't pour any more real single dollar to this shady app because there is no way you can see any notice anywhere in app about you have to have swap money from USDC wallet to ETH wallet and it should be at least amount of 95.22 so I can't use my balance of 36.22 USDC .no refund, nothing,I should put more money to this shady app to retrieve 36.22 in hope ,they are thieve
Roman Singers
GBStay a way from this Company The Company still owes my Client $ 7820. with the pretense that he has to pay insurance and different Taxes , the phone number that the 'Manager ' talked to him from Poland but he is Nigerian original .When we asked the money back only what my client transferred to this scammer company . The Manger that calls himself 'MARCUS ROY "Started to be aggressive and he decided that we are a Jews and started to tease us and insult Jews and Muslims. We have all the screenshot with the chat with this low level Manager . not professional in did. My advise don't even mess with this company they are a fraud .