BitPay is a scam. I have no doubt I used BitPay as a payment method for a service used on my website, however they sent the money to another ETH wallet and not the ETH wallet I had set up. Result; I lost my money After many emails exchanged where they always reply that they detected the problem and are analyzing it, today I receive an email informing that the ticket has been closed. Stay away from this service. Thieves!

This is the four the time that I … Update: although with some delay but they provided full amount perfectly with higher Bitcoin rate. This is the four the time that I receive “we will keep you informed shortly”. Please do the transfer as soon as possible as this waste of time and blockage of money is illegal. Unfortunately, Crypto account been limited due to sudden decisions of Wavecrest. Wavecrest is almost an illusion in Gibraltar. Some other legal parts make Bitpay directly responsible for compensation. I have to start a legal case against the company the BBB and other entities and asking other customers to join.

Biggest scam in crypto I used the bitpay payment processor. My transaction get refused by you guys. Force me to create a account to refund, and dont verify my email adress when pressing the link, everytime i open de email link, the page tells me it send me a new verification email and it repeats this till infinity. Now the chat support bot ask for a invoice ID while you guys dont give a invoice ID so. so, 1. Fix your payment processor 2. Fix your website and email verification system 3. Stop asking outrages transaction fees that are double of the actual current bitcoin transaction cost. 4. Add invoice IDs to the page 5. Send me my damn money back 6. Stop being a thief and reconsider if your in the right business BITPAY will steal your money dont use it ‬

They have the most slowest customer… They have the most slowest customer support in the world

Use only if ready to loose all your Cryptocurrency. Avoid at all cost! First: Stay away from any company like BitPay that does not have a customer service phone line. They spend more energy hiding behind crafted emails rather than helping you solve any issue. They spend days crafting texts & lines to avoid your issue & cover their backs. Second: Their customer service was so unhelpful & unsympathetic, responding with generic FAQ responses instead of actual help to the issue. After insisting, they bluntly told me I've basically lost my money. It was very easy to download tha app, open an account and fund it. Story changes when you wish to use your money. I tried to send some crypto to pay for a service, and got stuck where I was being asked for an encrypted password. I used my account password which did not work. I was told that I needed a 12-word recovery phrase to find my encrypted password. I trolled through my account email and couldn't find a single email from BitPay mentioning '12-word recovery phrase' or 'encrypted password'. Sent an email to their customer service, only to get generic FAQ responses for many days. After insisting and pushing back, I finally got told blatantly that if I can't remember my password, I would loose any money I have in the account. Getting fed up, I asked to close the account and recover my fund. I got told they can close the account but I won't recover any fund I have in it. Morale of my experience; there is absolutely no way to access your money if you forget your password or don't have the 12-word recovery phrase. In my case, my account password won't work and I don't recollect ever creating another 'encrypted password' or being given any 12-word recovery phrase. What's worse, there is no email in my inbox about either of these. If perhaps there is a glitch where new passwords are needed, these guys will gladly tell you to forget about any fund in your account even if it's worth a million pound. No doubt, someone at the top, is getting really fat off of all these. Avoid BitPay at all cost for your peace of mind. I won't be surprised if it goes belly-up in the not too distant future.