Mohsin
GBBitPay Merchant under review for ages + Zero response I don't like to leave bad reviews but this company is begging for 1 star negative reviews. I submitted my documents for BitPay merchant account back in May and was advised someone will get back to me. I sent an email on 22 May 2023 and 20 June 2023 asking for an update but got no response on both attempts. Just seen the numerous poor reviews and am glad my account is still under review as I don't care about it anymore. Such a wasteful company that shouldn't be in business. Non responsive customer support, a review period that feels like eternity. A GOLD recipe for disaster.
Benjamin Mani
GBThey have the most slowest customer… They have the most slowest customer support in the world
Oleksandr Karpov
UABitPay has just stolen my $2500 in btc… BitPay has just stolen my $2500 in btc :( They do not refund underpaid amounts without verification and verification just fails all the time. It took more than two weeks and now i have lost my crypto/money. Support respone rate is very low, they do asnwer once per 3-5 days and sometimes do not unswer at all. Have just submitted complaint to the: dfs ny gov
Iphone Mini
NLBiggest scam in crypto I used the bitpay payment processor. My transaction get refused by you guys. Force me to create a account to refund, and dont verify my email adress when pressing the link, everytime i open de email link, the page tells me it send me a new verification email and it repeats this till infinity. Now the chat support bot ask for a invoice ID while you guys dont give a invoice ID so. so, 1. Fix your payment processor 2. Fix your website and email verification system 3. Stop asking outrages transaction fees that are double of the actual current bitcoin transaction cost. 4. Add invoice IDs to the page 5. Send me my damn money back 6. Stop being a thief and reconsider if your in the right business BITPAY will steal your money dont use it
Kirsty
GBI wish I’d have read reviews before… I wish I’d have read reviews before purchasing via Bitpay. First time was simple and successful. My recent transaction the total opposite. My transaction was confirmed by Ramp and Bitpay are no longer responding to emails. They had promised to do a review within 36 hours and kept asking for ID they had already had. When you tell them this they start ignoring your emails. It is so frustrating I have lost money I cannot afford to lose. DO NOT USE BITPAY.