Customer Service???? My PNC card was canceled due to suspicious activity. They said my card would take 5-7 business in mail. Never received. I called again and received the same response. I called again and asked if I could get the card sent overnight. The person put me on hold fir 20 minutes. She said she mail it out. I asked for it to be sent overnight again. She suggested I go to my branch. TOTAL INCOMPETENCE!!

I've used this bank 25* years (includes… I've used this bank 25* years (includes the prior banks - prior to it becoming "PNC") I had no issues. However, they have the WORST interest rates, promotions, credit card points and online access to better account portfolios. I've cost myself by not closing my accounts sooner.

Not satisfied with business checking's bogus charges. I opened a new business checking account on 06/13/2023 for my currently inactive business (while searching for property to lease). The banker told me that there will be no service charges if I maintain a balance of at least $500, but somehow the banker signed me up for Cash Flow and it has taken a charge of $52 every month since then ( I have had a business checking account at Capital One Bank and there are no service charges at all ).Maybe the banker get some extra perks for signing me up for unwanted services without telling me. I have called customer service to cancelled Cash Flow, but they have refused to credit me the charges. I will cancel all of my accounts with PNC bank, as there are a lot decent banks out there.

Fraudsters enjoy PNC members' cash for 90 days! I ordered heart meds which I didn't get by the date that the seller mentioned in their confirmation email. Half a month ago I sent a request to the seller's Help center to refund the transaction and didn't get a response. After I filled out the form to PNC about a suspicious transaction they answered that the bank would solve the issue in 90 days!!!

Pnc removed 8846.14 saying a check I… Pnc removed 8846.14 saying a check I mobile deposited 4 months before was deposit 4 months later in a different bank in a different state and was not notified and still have I still have the check and no help from their fraud department and keep getting the run a round by them