Lachlan McArthur
IEThe difference is clear Ęãsybėęė allows almost all type of crypto currency’s. Making it super easy for anyone to Invs. And so far I have gotten some pretty decent returns. What I like about them the most is their customer service. I was hoping to see something similar here but unfortunately I didn’t
Clive Guidi
AUExtremely bad service Extremely bad service, been 5 days now since withdrawal request and nothing has been sent, All they have done is post a fake transaction ID. I have sent multiple requests and support emails to try and get this resolved but have not got any reasonable response from them yet. Be aware, suspect Poloniex may be about to Exit Scam everyone. DO NOT SEND ANY COINS THERE UNTIL THEY RESOLVE THIS!!!
Robert Perry
GBThey're holding my funds hostage Back before Poloniex implemented KYC, they allowed people to deposit as many coins as they wanted. Then, without warning, they implemented KYC and are refusing to allow people to withdraw funds until we give our SSN and a picture of our passport etc. They have already been hacked before and they have a BBB rating of an F so there is no reason to trust them with this much sensitive data. Protect yourself and STAY AWAY.
zuckabam
DEThey made a mistake, but support corrected it in an acceptable timeframe I give Poloniex 3 stars, because my experience was mixed and not ideal, but support resolved the issue acceptably quickly. I transferred cryptos to the site several times without problems but the last time the transfer just vanished from my history, although the tokens did arrive based on the blockchain records. This shocked me and I immediately thought of a scam. I contacted the support and they responded after a few hours and told me, that the will forward this information to the technical department. After not hearing from them for 3 days I contacted the support again and they assured me that they are processing my request. Two days later the deposit arrived. So it took 5 days to resolve the issue, which is acceptable for me, but the errors on the website should be resolved in the future to avoid such errors.
Kuba Skurczyński
PLWorst platform Worst platform They change the price of the coins to make you pay extra 20-30% for transaction. Sells don’t process until you lower the selling price by at least 20% Unbelievable scam