Rebecca
GBHassle free customer service Hassle free customer service! Completely satisfied with how my representative handled and explained everything. I get an email every month when funds have been posted to my accounts and the online portal lets me view interest and balances. I am so relieved to only have 1 payment to worry about while keeping my credit scores up.
Christina
GBExtremely helpful! On their website, it says "You don’t need a loan to eliminate credit card debt. A debt management program consolidates all your credit card bills into one, lower monthly payment at a reduced interest rate. You can be debt free in 3-5 years." As a customer, I can agree with the statement on their website 100%! Watching my debt go down faster than I could have ever done on my own takes a huge burden off and I feel like I can breathe. People go into debt for various reasons and InCharge is there to help! They also have educational financial material and tools that are very helpful. Also, the staff/agents I have talked to so far seemed like they really truly WANTED to help. Overall, great experience and I recommend.
Rick Adam
GBIn 2020 at the beginning of Covid my… In 2020 at the beginning of Covid my income in my industry collapsed. Working in the school systems of New York City my $20,000 contract which I filled would take nine months to be paid. I turn to Incharge and they have been wonderful! I have been able to get back on track, survive the economic craziness of the Covid impact on my finances, and I am halfway two completely paying off my credit card debt. This was done with respect, and everyone that I’ve worked with has been professional and friendly. Thank you Incharge.
Chris A
GB$200k in CC debt gone over 4 years We just finished paying off about $200,000 of credit card debt in just over 4 years. They made it really easy to set everything up, the negotiated interest rate across all creditors was way better than when I tried to negotiate myself, and everything was easy. My only wish is the online system could be a little more modern, but their US based customer service agents are great and respond quickly. Would recommend them to anyone trying to avoid bankruptcy and shedding their credit card debt.
Sherry
GBGood Service Could Be Better InCharge provides a good service but I wish more of the specifics had been explained, such as the fact all the accounts would be canceled. This is very detrimental to a credit rating helped by years of credit history. I also feel the negotiated interest rates are too high. Most companies offer a 0% or very low interest rate if the full amount is going to be paid off & the account canceled. InCharge should be a better advocate for their clients & secure lower interest rates to make payoff quicker & easier.