The Freeze With all the data breaches happening more and more to companies, Federal government, medical,state,cities and local data are always at risk. I received an alert from a company that my Social Security number, my name, my phone number, passwords, and address were on the dark web do to a breach at the company. This is the fifth time my information has been stolen from different companies. Experian made it easy to lock my credit up tight. It is also very easy to unlock the files.

I'm going to tell you the truth I don't… I'm going to tell you the truth I don't know if you good or not half the time id pay much attention to it id understand some of it so I'm just paying for it not knowing bout it id check my credit score cause I'm 72 yrs old don't really care to much bout it. I gave you high rating cause it's not your fault it's my fault. I'm Done.

So many things Experian does to help the consumer I didn't realize all the services that Experian had! I have cancelled TV channels like HULU and PEACOCK etc. Of course all the credit reports they have are very enlightening, interesting, and IMPORTANT. Just so much safety at a very reasonable price!

Run around. Beware The lock likely works fine. However when I tried to unlock and remove obstacles so I could apply for a credit card, I got denied because the employee didn't remove everything. They told me to call back in 24 hrs to have my credit checked without another " hit". When i called back that employee told me I had to reapply. So I did. This time got denied for 2 applications within a few days plus apparently my new address wasnt in their system ( even tho it is with TransUnion and Equifax). I probably spoke with 25 different Experian people over 3 or 4 days. Never got resolution and wirh 2 hits to my credit, my score dropped 40 points!!! I have submitted a written letter to the dispute dept. At this point I fo not know what I need to do to be able to get a credit card....when I started this process a month ago my credit score was over 800.......and I can't even get a ##$$@#!! Credit card. Frustrated beyond belief!

I have had an account with Experian for… I have had an account with Experian for a couple of years now. I find the app easy to navigate through.I love the fact that not only do I get alerts, but the ease of locking and unlocking my credit like unlocking to apply for a credit card or loan and with the touch of a button my credit file is safely locked avoiding any fraud or criminals trying to get an account in my name and it is a safe,relaxing feeling and peace of mind you can't beat