I haven't been able to talk to a human… I haven't been able to talk to a human being in customer service since December 2023 to correct my mixed file. Their Automation is probably the worst I've ever encountered and no amount of time spent has led to anything promising. If I could write more letters to get somewhere I would. Hands down, the worst company to call.. ever.

Data Removal from Phishing Sites I got into using Experian due to my data being exposed. Experian has a feature that checks to see if your data is exposed and Experian works with those entities to remove my data from their system. They have removed my data from many different phishing sites already and they still have more to go. I am grateful for this feature because I have noticed that I am getting less robot calls lately. Thank goodness I decided to get a membership with Experian.

When my info was found in the dark web When my info was found in the dark web, Experian caught it and clean it out. Thank you for not only this, but also watching and recommending credit cards for me to apply for in order to improve my credit scores.

Have always had excellent service The site is instructive and easy to navigate. If you need further details you may dive in and get the full story on your credit. I only used their customer service line once, and it was a breeze. The issue was resolved immediately!

Run around. Beware The lock likely works fine. However when I tried to unlock and remove obstacles so I could apply for a credit card, I got denied because the employee didn't remove everything. They told me to call back in 24 hrs to have my credit checked without another " hit". When i called back that employee told me I had to reapply. So I did. This time got denied for 2 applications within a few days plus apparently my new address wasnt in their system ( even tho it is with TransUnion and Equifax). I probably spoke with 25 different Experian people over 3 or 4 days. Never got resolution and wirh 2 hits to my credit, my score dropped 40 points!!! I have submitted a written letter to the dispute dept. At this point I fo not know what I need to do to be able to get a credit card....when I started this process a month ago my credit score was over 800.......and I can't even get a ##$$@#!! Credit card. Frustrated beyond belief!