You freeze people's money and it's… You freeze people's money and it's because your website was having issues. Your account sucks it takes 3 days to even transfer money to other accounts! By far the worst banking and customer service I have ever dealt with.

So many things Experian does to help the consumer I didn't realize all the services that Experian had! I have cancelled TV channels like HULU and PEACOCK etc. Of course all the credit reports they have are very enlightening, interesting, and IMPORTANT. Just so much safety at a very reasonable price!

Run around. Beware The lock likely works fine. However when I tried to unlock and remove obstacles so I could apply for a credit card, I got denied because the employee didn't remove everything. They told me to call back in 24 hrs to have my credit checked without another " hit". When i called back that employee told me I had to reapply. So I did. This time got denied for 2 applications within a few days plus apparently my new address wasnt in their system ( even tho it is with TransUnion and Equifax). I probably spoke with 25 different Experian people over 3 or 4 days. Never got resolution and wirh 2 hits to my credit, my score dropped 40 points!!! I have submitted a written letter to the dispute dept. At this point I fo not know what I need to do to be able to get a credit card....when I started this process a month ago my credit score was over 800.......and I can't even get a ##$$@#!! Credit card. Frustrated beyond belief!

Clarification I love tracking my score, but not being able to find out why my score drops when i charge or open new credit is frustrating. better explanation of terms would be nice.

My experience with Experian is great My experience with Experian is great, they have looked out and resolved any issues I have had with no hassle. Their customer service is always polite and courteous..also they are always looking out for me.