Jermaine was kind during the call from… Jermaine was kind during the call from start to finish. His demeaor made me want to get this taken care of as quickly as possible. In comparison to another company, who has tried collecting on two medical bills, their rep had a demeaning tone and very disrespectful. I have had a medical ordeal and losing my job that placed me in this predicament. jermaine treated me with humanity and that's all I would expect. I owe the bill and I wanted tot ake care of it, but Jermaine's handling of the call made me want to do it as soon as possible.

Maureen was very kind and helpful with … Maureen was very kind and helpful with walking me through the process to achieve my goal to settle a debt. Such a delight to work with. Thank You for making the process easy! Highly recommend!!

Katelynn was informative Katelynn was informative, and explained everything I needed to know to make the right decisions in order to payoff my debt. I enjoyed speaking with her very much. She's friendly and helpful. Perfect experience. Thank you.

Great customer service from Maureen Ewart I just want you to know that Maureen Ewart was very helpful and most importantly she was very kind to me while helping me with this transaction!! She treated me with respect even though she was collecting a debt. She’s definitely a keeper!!

The Difference Respect Makes I am in financial difficulty and am generally avoiding bill collectors out of fear. Derek talked to me like a human with worth in everything he said, and it motivated me to not only talk to him but to set up a payment arrangement on an old bill. This bill jumped to the top of the list of what I'm taking care of simply because of the respect Derek showed me on the call which made me want to work with him even though it will be very difficult financially. This is the way bill collection SHOULD be done. Thank you!