The Difference Respect Makes I am in financial difficulty and am generally avoiding bill collectors out of fear. Derek talked to me like a human with worth in everything he said, and it motivated me to not only talk to him but to set up a payment arrangement on an old bill. This bill jumped to the top of the list of what I'm taking care of simply because of the respect Derek showed me on the call which made me want to work with him even though it will be very difficult financially. This is the way bill collection SHOULD be done. Thank you!

Joe was pleasant to deal with. -

Great customer service Good afternoon, I wanted to say that both Jermaine and Joe made my experience very pleasant. They gave me a good laugh and treated me with the up most respect and care. Ada nurse who has been very sick recently and not treated the best by others these two gentlemen made me smile. Thank you for your compassion and ability to work with me to accomplish the same task. Best wishes and stay blessed, Shanell Caldwell

Rachael was great at explaining details… Rachael was great at explaining details of the program as well as helping me through my offer! She has a great personality and made me feel as if I had known her, per our conversation! Great attitude, very efficient and detail oriented! Give her a raise her and that baby girl deserves it!

Maureen was very kind and helpful with … Maureen was very kind and helpful with walking me through the process to achieve my goal to settle a debt. Such a delight to work with. Thank You for making the process easy! Highly recommend!!