Great service for a bad situation! I was pretty upset hearing about another debt that my ex wife had opened in my name. I did the normal please explain before I give any information and the gentleman I spoke with was totally understanding of my situation. He went out of his way to give me options as well as letting me know how this would affect my credit. I understand the frustration of being a debt collector and the amount of people that absolutely give these guys a hard time, but at the end of the day the gentleman I spoke to was calm and definitely listened to what I had to say. Excellent work ethic and knowledge!

Katelynn was informative Katelynn was informative, and explained everything I needed to know to make the right decisions in order to payoff my debt. I enjoyed speaking with her very much. She's friendly and helpful. Perfect experience. Thank you.

Joe needs a raise!! Joe was considerate and kind when working with me. He took the time to understand why my account was behind and his kindness when helping me figure out which payment option helped ease the apprehension I had. It's a rare trait to see and it was much appreciated.

The Difference Respect Makes I am in financial difficulty and am generally avoiding bill collectors out of fear. Derek talked to me like a human with worth in everything he said, and it motivated me to not only talk to him but to set up a payment arrangement on an old bill. This bill jumped to the top of the list of what I'm taking care of simply because of the respect Derek showed me on the call which made me want to work with him even though it will be very difficult financially. This is the way bill collection SHOULD be done. Thank you!

spoke to derrick freeze and he was very… spoke to derrick freeze and he was very helpful in resolving my debt. very professional very nice and friendly in getting the situation taken care of. very pleasant experience