Joe Schmadel made me feel very comfortable. I hope the company values him. If I could have hugged him, I would. Thank you. Joe Schmadel helped me from my first phone call, and made me feel very comfortable with answering many questions I had about my son's outstanding bill. Please know, in my opinion, he is an asset to your company, with a wealth of knowledge. He eased my anxiety, and if I could have hugged him, I would have! Thank you again for everything. ~JoAnne Christensen

Jermaine was kind during the call from… Jermaine was kind during the call from start to finish. His demeaor made me want to get this taken care of as quickly as possible. In comparison to another company, who has tried collecting on two medical bills, their rep had a demeaning tone and very disrespectful. I have had a medical ordeal and losing my job that placed me in this predicament. jermaine treated me with humanity and that's all I would expect. I owe the bill and I wanted tot ake care of it, but Jermaine's handling of the call made me want to do it as soon as possible.

Today I spoke with Joe Schmandel… Today I spoke with Joe Schmandel regarding my past due Indigo account. Together we were able to work out an arrangement that would resolve this issue favorably for both parities. Joe was pleasant and understanding of my situation and never made me feel bad. Thank you Joe!

spoke to derrick freeze and he was very… spoke to derrick freeze and he was very helpful in resolving my debt. very professional very nice and friendly in getting the situation taken care of. very pleasant experience

Kindness and Respect is Appreciated The Account Representative, Tim was kind, courteous and helpful. He spoke with confidence yet treated me respectfully. This has not been my experience in the past with debt collectors. It was very nice to be spoken to with dignity.