Jailene was exceptional to work with Jailene was great to work with and her customer service skills were excellent. She always answered my phone calls, texts, and e-mails in a timely manner. She made me feel at ease with the program. I'm looking forward to getting my life back and getting out of payday debt.

The process to set everything up was so… The process to set everything up was so quick and convenient. The options are flexible and manageable. Nicholas was so patient, informative and very prompt with follow up. I’m so grateful for this financial relief. Thank you!!

I am so glad I found Solid Ground… I am so glad I found Solid Ground Financial Online!! I submitted my request and the very next day I was in contact with Jailene Hernandez!! She was amazing! Super helpful! Any questions I had she was there to help me right away! Definitely recommend Solid Ground Financial and definitely recommend Jailene Hernandez!

Solid ground is slow to get the… Solid ground is slow to get the accounts negotiated. I still have 2 credit cards that they still have not worked out a payment plan with and now the credit card companies are trying to file a court case for payments. If I did not have my other debt already in a payment plan I would pull out from this company. I have been dealing with this issue since June and now its October. Also payments to my other creditors started late September, so this company collected over 3 months of payments from me before they started truly working on my case.

I have been in the program for 6 months… I have been in the program for 6 months and we are still waiting to get a settlement from one of my debtors. I am pretty sure everything is paid off and would rather not keep making payments that aren’t necessary