Very professional and kind in a… Very professional and kind in a difficult time of my life

These guys are total swamp feeders These guys are total swamp feeders. Don’t be taken in by the positive reviews. They prey on small businesses trying to extract every ounce due to alleged breaches of electricity contracts.

Helpful, kind, knowledgable and fair. This was a difficult and unexpected bill from a Broker that we didnt even realise we had done anything wrong. But we had failed to cancel an action with them, without realising that we needed to. Amanda acted on our behalf to help us settle the situation, she was kind, helpful, knowledgable and quickly got down to work bringing our issue to a pallative end. She negotiated a discounted price with the Borker, which we really appreciated. Thank you Amanda for saving the charity some much needed funds.

Scary email from Utility Bidder… After a scary email from Utility Bidder asking f or £750 for ending my 5 year contract 2 months early (due to house sale), I contacted Pre action to try and resolve. Jasmine was helpful and knowledgeable, listened, and promised to contact them and explain my situation. I just had a call back saying "no further action, case closed". Thankyou for handling this with understanding, and a "human touch" rather than a computer generated monstorous claim from Utility Bidder.

Threatening and bullying. Behind the fake courtesy and pretense of wanting to help PreAction's tactics are clearly designed to bully and intimidate. The agent in charge of "my case" bombarded me daily with calls and emails. He did not propose any resolution other than me paying up immediately or going to court. He was clearly not interested in establishing all the facts. Presumably he's on commission for debt Collection however spurious it may be. These people should be charged with harassment offences. Do not engage with them.