I had a problem with two brokers & two… I had a problem with two brokers & two electric company’s & one broker decided to fine me just under 1K for breach of contract, Utility Bidder was used to inform me of this & I contacted them, a really lovely, kind & understanding lady called Emma picked up & she was so helpful & gave me so much advice & helped me fight my corner, today, they dropped the fine & I am beyond greatful, she has a hard job & I treated her with respect as it’s not her fault, I cried & explained everything & she was soo caring & really truly helpful, I don’t know what I would of done without her, they are a brilliant company as far as I’m concerned ♥️

We had a situation when a Gas contract… We had a situation when a Gas contract didn't go live. Natalie from Pre Action was dealing with the claim and offered a solution to resolve the situation. Being a charity our organization had a process that needed to be followed. Although both parties wanted to resolve the situation in the shortest time possible. Pre Action respected the fact that the process had to be followed which took a couple of months. The finale negotiation with Natalie was handled in a professional and friendly manor with a satisfactory outcome.

I had dealings with Colin Ling for… I had dealings with Colin Ling for about a week regarding an issue that should never have arouse. Colin was very understanding and helped deal with this issue quickly, effectively and also patiently as he heard my verdict on the situation. Thank you Colin.

Sarah Kitching Sarah Kitching has served me so well her professional expertise and understanding helped resolve a difficult contract situation that was so bad that it was seriously affecting my health and family relationships. I cannot thank Sarah enough for helping me at a time when I really needed professional advice and support as well as emotional understanding. Thank you to everyone concerned including the company that I had the contract with and who showed concern. Sheila Brindley.

Very professional and kind in a… Very professional and kind in a difficult time of my life