I was helped with a billing update/… I was helped with a billing update/ issue with Jeri Lee Weigel. She was a GEM to work with. Provided me with options to get me setup and saved me additional charges to ensure I wouldn’t miss a payment. Folks like Jeri should always be highlighted, someone who takes care of the task at hand with a great warm welcoming attitude!

Upon entering Altra FCU in clarksville… Upon entering Altra FCU in clarksville I was greeted by all the personnel. I opened an account for myself and 2 education accounts for my grandchildren. The ease and simplicity of doing so in the office made me feel confident about choosing Altra for local banking. Later that year I up graded one child's account and opened a savings and checking for my grandson who needed a bank in town. Altra has been most helpful and provide the tools I need to get my banking needs done. Thanks to the staff at Clarksville branch.

Added $$ to auto loans without notice I've never had a bad experience with altra until they added $3300 to my auto loan and doubling my monthly payment which i cant afford and with no notice so I can fix my auto insurance!! Something so simple to fix and instead of giving me notice I get screwed! So thank you altra!

Glenda Donley - awesome Altra employee! Glenda Donley was so very helpful. I received a fraud alert on my phone and immediately called Altra. They quickly responded and shut down my account for safety. I can only imagine what would have happened if Altra had not caught it! Glenda checked my accounts and reassured me that all is up and running again. Thank you so much Glenda and also to the Ultra team - YOU ROCK!

Excellent service, great benefits, kind staff Staff at Altra are personable and kind. Not only is there no fee for checking, but you get interest. I had a great experience getting my first mortgage and with refinancing when the interest rates had dropped. My debit card has been protected by fraud alert staff. It just feels both safe and homey to bank at Altra. Even though I moved to the Twin Cities over 8 years ago, I've continued to keep my money at Altra because of the positive experience I have had there.