Excellent service, great benefits, kind staff Staff at Altra are personable and kind. Not only is there no fee for checking, but you get interest. I had a great experience getting my first mortgage and with refinancing when the interest rates had dropped. My debit card has been protected by fraud alert staff. It just feels both safe and homey to bank at Altra. Even though I moved to the Twin Cities over 8 years ago, I've continued to keep my money at Altra because of the positive experience I have had there.

My daughter just paid off her previous… My daughter just paid off her previous car loan at ALTRA and has a very good credit score yet when the SUBARU dealership attempted to get the loan we were told she CANT 6.99 % that is advertised and would have to apply for a credit card to get the lower rate. We ended up financing with Subaru and she was hoping to finance with Altra.

Upon entering Altra FCU in clarksville… Upon entering Altra FCU in clarksville I was greeted by all the personnel. I opened an account for myself and 2 education accounts for my grandchildren. The ease and simplicity of doing so in the office made me feel confident about choosing Altra for local banking. Later that year I up graded one child's account and opened a savings and checking for my grandson who needed a bank in town. Altra has been most helpful and provide the tools I need to get my banking needs done. Thanks to the staff at Clarksville branch.

You pay a fee to pay a loan. Tried making a payment on a loan over the phone and there's a $10 service charge... Went online to try and make an account and the page wouldn't load, so ended up paying the $10 fee to pay as a "guest". Making your customers pay a fee just to PAY their loan. Smart business decision..

Altra is a customer friendly place… When going to the credit Union, and feeling my usual little anxieties at such times, or calling in for an agent (which I don’t want to do), I feel relieved by the warm and friendly way they try to fulfill the request even it’s something out of their range. I’ve been with Altra since about 2009. It’s a specially good place for banking.