Helpful staff! I do most of my banking online. There have been several times when I needed help from one of the staff to complete a more complex banking issue. In each of those cases, I've found whoever I've dealt with to be very competent and very helpful to achieve my goal. That personal touch contrasts with the impersonal hands-off approach from national banks

Since I live in Texas and there are no… Since I live in Texas and there are no banks near us and yet the people in the bank manage to make it seem like I am in the lobby right therel I have had my accounts here for more than 20 years, with CD's and savings, etc.

Altra is a customer friendly place… When going to the credit Union, and feeling my usual little anxieties at such times, or calling in for an agent (which I don’t want to do), I feel relieved by the warm and friendly way they try to fulfill the request even it’s something out of their range. I’ve been with Altra since about 2009. It’s a specially good place for banking.

Jackie Is THE BEST! Jackie Is THE BEST!! i was having a rough time this year financially and I was behind on my car loan payments. I was so stressed with all of the things happening in my life i thought my only option was to default on my loan and give up my car! Jackie not only helped me with a plan to keep my car and still make payments but gave me the encouraging words I needed to hear in my darkest hours! She is truly a diamond amongst coals!

Excellent service, great benefits, kind staff Staff at Altra are personable and kind. Not only is there no fee for checking, but you get interest. I had a great experience getting my first mortgage and with refinancing when the interest rates had dropped. My debit card has been protected by fraud alert staff. It just feels both safe and homey to bank at Altra. Even though I moved to the Twin Cities over 8 years ago, I've continued to keep my money at Altra because of the positive experience I have had there.