I've been using NTC for awhile now I've been using NTC for awhile now, but the customer service seems to have dwindled. Art is great, but his staff is in no hurry, does'nt contact me for up-dates, can never get a hold of anyone, or they will not get in touch with you, unless they need something. I called one time and the girl who answered was completely out of touch, and she would not connect me to who I needed, but offered to take my number and pass it on.

The people at NTC are responsive to…my needs The people at NTC are responsive to your emails and always are willing to do whatever needs to be done to resolve your tax situation. Their fees are reasonable for the amount of work that they do for you.

Worst experience I ever had Worst experience I ever had, if you’re really interested I’ll send you all the emails and attitudes. I have to have them all done over again because there was absolutely no way I had to pay that much money after never having to pay in my life! I needed answers to questions and those questions were avoided and not answered. It cost me $2000 I didn’t have and now I have to pay someone else. Your company should be ashamed of yourselves as to the way you screwed me out of money and now it shows amounts I owe that I can’t possibly pay, last time I do business on the internet and I have been spreading your crappy service name to everyone I know- you feel better now? So if you really want to know and this review isn’t fake than give me an email address so I can send you everything that transpired. I’m sure I won’t hear from you and you’ll sweep this under the rug because you are not a reputable company!

Ask 3 times to have my 2016 taxes… Ask 3 times to have my 2016 taxes amended to include my health care subsidies to date it has not been done I lost my subsidie for that reason now I have to pay a penalty for the 8 months I didn't have coverage. I am still waiting for the letter from IRS stating I am in a uncollectable status That's been since april.

A gem I have been working with a very knowledgeable and personable agent with complete satisfaction. He has delivered on all of his plans. We are continuing our association due to our satisfaction!!! His name is J. Scott Manganelli. Thank you for this opportunity!!! LJ Andy Anderson USN (RETIRED)