A gem I have been working with a very knowledgeable and personable agent with complete satisfaction. He has delivered on all of his plans. We are continuing our association due to our satisfaction!!! His name is J. Scott Manganelli. Thank you for this opportunity!!! LJ Andy Anderson USN (RETIRED)

less than desired service. I feel like I have not been properly represented for the money we spent. The issues with the IRS were not really negotiated to our best interests. We still ended up paying more taxes than our adjusted gross income for 2011 & 2012. We are not wealthy and work for missions voluntarily and needed the tax breaks there at the time and the IRS refused them even after the agent in Hawaii said she did not know how to handle ministerial expenses.

The whole organization worked hard to… The whole organization worked hard to help get me in compliance. we had obstacles along the way, Hurricane Irma being one. NTC stayed on top of things and got things straight. Very professional and friendly.

Ask 3 times to have my 2016 taxes… Ask 3 times to have my 2016 taxes amended to include my health care subsidies to date it has not been done I lost my subsidie for that reason now I have to pay a penalty for the 8 months I didn't have coverage. I am still waiting for the letter from IRS stating I am in a uncollectable status That's been since april.

I have found the sales department to be… I have found the sales department to be upfront and well prepared when dealing with customers They presented the program thoroughly and were clear with their. Program and what to expect . I only hope the next phase goes as smooth.