I've been using NTC for awhile now I've been using NTC for awhile now, but the customer service seems to have dwindled. Art is great, but his staff is in no hurry, does'nt contact me for up-dates, can never get a hold of anyone, or they will not get in touch with you, unless they need something. I called one time and the girl who answered was completely out of touch, and she would not connect me to who I needed, but offered to take my number and pass it on.

Ask 3 times to have my 2016 taxes… Ask 3 times to have my 2016 taxes amended to include my health care subsidies to date it has not been done I lost my subsidie for that reason now I have to pay a penalty for the 8 months I didn't have coverage. I am still waiting for the letter from IRS stating I am in a uncollectable status That's been since april.

the state tax board are suppose to be… the state tax board are suppose to be incontact with you guys instead of me. I hired your company to protect and serve me. I don't know why the are garnishing my paycheck and also levying my bank account at the same time. never seen before. I feel exposed and left with nothing to take care of my kids.

You were very helpful in resolving my… You were very helpful in resolving my problems, i have recommended you to all of my friends Thank you

I owed 39K I owed 39K, and hadn’t filed my taxes since 2008. By 2015, I couldn’t have a bank account, and the IRS had placed liens on my social security number, so I couldn’t buy a home either. NTC filed my taxes to date, then placed me into a full hardship program, and the majority of the debt didn’t have to be repaid. Then, two years later, NTC placed the small amount of debt that remained into a 6 year payment plan. Now, I pay just $190/month, and the liens have all been lifted. I can now buy a home, and i can file my taxes knowing that I won’t owe going forward, because NTC also showed me how to restructure my self-employment taxes so I don’t again.