Poor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.

UDC- a big mistake UDC assured me I would save $$ . In reality I was harassed for 8 months by creditors. UDC did not have “relationships” with most of these .companies. Most of the CC companies refused to even negotiate with UDC. The money I managed to avoid paying the CC companies instead went to UDC as their “handling fee”. As a result of me dealing with UDC my credit is completely shot for the next couple of years. I could have delt with these CC companies myself and reached a settlement quicker under more favorable terms.

Am feeling so much better now that all… Am feeling so much better now that all my credit card debt is paid off and I no longer have to be concerned about monthly payments. The service I received was more than outstanding - it was awesome. The service agents I worked with were so knowledgeable and personable they made the process almost enjoyable. I would recommend this service to all.

I had a similar experience to others in… I had a similar experience to others in receiving a PINK letter and copy implying they are a debt collector and warning in highlighted letters about "failure to call." They list a plethora of credit cards at the top of the page hoping to cover all possibilities (I have never had most of those cards). My guess is that they send this out in hopes of intimidating the recipient, and subsequently extorting payments from them regardless if there is a valid debt. If you receive one of these letters, you should complain about it to the consumerfinance.gov.

Save your money and negotiate your… Save your money and negotiate your credit card settlements yourself. I started this program with $37,000 in debt. They promised that I would settle for 40-50% of my debt. By the time I paid all the fees to United Debt Counselors and then settled all my credit cards, it ended up costing me $34,000. These companies would have easily negotiated directly with me for a measly $3,000 savings and I could have saved my credit by doing it sooner instead of being forced to allow my cards to go into default after beginning the program. This was a rip off and I would not recommend it to anyone.