Andre T
GBSo disappointed and unprofessional… So disappointed and unprofessional company After few years working on my settlement they could not solve it and they increased my payment amount. They blocked all my payment I payed this years and still I have to answer to my credit companies phone call about late payment. Even when I asked to cancel my settle they want to charge me about $1000 for nothing they did.
Cindy
GBI had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.
Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.
Ted
GBUDC- a big mistake UDC assured me I would save $$ . In reality I was harassed for 8 months by creditors. UDC did not have “relationships” with most of these .companies. Most of the CC companies refused to even negotiate with UDC. The money I managed to avoid paying the CC companies instead went to UDC as their “handling fee”. As a result of me dealing with UDC my credit is completely shot for the next couple of years. I could have delt with these CC companies myself and reached a settlement quicker under more favorable terms.
Babbette
GBI have a debt still showing on my… I have a debt still showing on my credit report that was paid through this program several years ago. I received the letter from the debt lawyer and am trying to figure out who to send it to to have the delinquency removed from my credit. It is having major effects on my credit.