PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?
Lauren
GBDid exactly what I was told they would… Did exactly what I was told they would do - terrific firm ONLY downside there were several negation counselors changed during the three years of dealing with my account. I feel that should have been made much smoother and perhaps cost me 6- 8 months
James(Jim)
GBWhen we signed up we were 25,000 in… When we signed up we were 25,000 in debt. A relocation and job change create very difficult financial burden on our family. We were able to combine in the program 4 creditors. They were out legal spokesmen for the settling the debt. In just 4 years we are now debt free and our credit score has rebounded to excellent. Highly recommended.
James Schaffrath
GBI am very unhappy I am very unhappy. UDC only accomplished what I could have done on my own; settled with the creditor. I was promised credit report correction for my $2300. The creditor has chosen to keep the charge off as part of the record until it would fall off anyway. I was promised by UDC copies of letters from the creditor promising correction and they were never sent. UDC is a scam.
Lois
GBExcellent Excellent. During our three year term with United debt counselors they called us regularly asked if we had any questions did we understand everything told us what was being paid how much we had savings and they couldn’t have been more helpful