jim caldwell
GBI had a similar experience to others in… I had a similar experience to others in receiving a PINK letter and copy implying they are a debt collector and warning in highlighted letters about "failure to call." They list a plethora of credit cards at the top of the page hoping to cover all possibilities (I have never had most of those cards). My guess is that they send this out in hopes of intimidating the recipient, and subsequently extorting payments from them regardless if there is a valid debt. If you receive one of these letters, you should complain about it to the consumerfinance.gov.
Cindy
GBI had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.
James(Jim)
GBWhen we signed up we were 25,000 in… When we signed up we were 25,000 in debt. A relocation and job change create very difficult financial burden on our family. We were able to combine in the program 4 creditors. They were out legal spokesmen for the settling the debt. In just 4 years we are now debt free and our credit score has rebounded to excellent. Highly recommended.
Keirstin Stafford
GBI started with this company in 2017 I started with this company in 2017. I made my payments every month on time. It’s now 2022 and they STILL have not finished paying my creditors. I had Marshall’s knocking on my door 4/5 different times to serve/summon me. I was sued. Last year I received 1099 from 2 of the largest creditors that they never told me they settled so I owed the IRS as it is considered income. Just today I received a call after over a year saying they are still working on my account. This company is dishonest, unprofessional and I will tell everyone DO NOT USE them. The amount of stress this company has caused me is unbearable. They are the worst. They should be investigated and sued for false claims and lying. Find another credit company. Worst experience of my life.
PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?