Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.
Lauren
GBDid exactly what I was told they would… Did exactly what I was told they would do - terrific firm ONLY downside there were several negation counselors changed during the three years of dealing with my account. I feel that should have been made much smoother and perhaps cost me 6- 8 months
jim caldwell
GBI had a similar experience to others in… I had a similar experience to others in receiving a PINK letter and copy implying they are a debt collector and warning in highlighted letters about "failure to call." They list a plethora of credit cards at the top of the page hoping to cover all possibilities (I have never had most of those cards). My guess is that they send this out in hopes of intimidating the recipient, and subsequently extorting payments from them regardless if there is a valid debt. If you receive one of these letters, you should complain about it to the consumerfinance.gov.
James
GBDon’t do it! We used this company in good faith to try to help us. We were constantly having to call them, never could get in touch with the person that was supposed to be helping us. Then when we were finally what we thought were finished with everything, over a year later we still had companies coming to us for monies. Everything that companies wrote off had to be claimed on income taxes leaving us in almost as much debt with the IRS.
Cynthia
GBUnited Debt Counselors saved me… United Debt Counselors help me get my life back in order. There are no words to express my gratitude for how they rescued me. I was very embarrassed to admit that I needed help. They were very understanding and never shamed me. I would definitely recommend them for anyone drowning in debt .