Cindy
GBI had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.
Lauren
GBDid exactly what I was told they would… Did exactly what I was told they would do - terrific firm ONLY downside there were several negation counselors changed during the three years of dealing with my account. I feel that should have been made much smoother and perhaps cost me 6- 8 months
jim caldwell
GBI had a similar experience to others in… I had a similar experience to others in receiving a PINK letter and copy implying they are a debt collector and warning in highlighted letters about "failure to call." They list a plethora of credit cards at the top of the page hoping to cover all possibilities (I have never had most of those cards). My guess is that they send this out in hopes of intimidating the recipient, and subsequently extorting payments from them regardless if there is a valid debt. If you receive one of these letters, you should complain about it to the consumerfinance.gov.
Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.
Julie Devall
GBWorst organisation to call into your… Worst organisation to call into your life for help!! All they care is their own fee collection- after two years being with this program, paying them up to five hundred dollars every month I find out that I have none of the credits paid off!!! Calling them first hand was biggest mistake, and recommending them to others make a me feel guilty very much!!!!