Lois
GBExcellent Excellent. During our three year term with United debt counselors they called us regularly asked if we had any questions did we understand everything told us what was being paid how much we had savings and they couldn’t have been more helpful
James(Jim)
GBWhen we signed up we were 25,000 in… When we signed up we were 25,000 in debt. A relocation and job change create very difficult financial burden on our family. We were able to combine in the program 4 creditors. They were out legal spokesmen for the settling the debt. In just 4 years we are now debt free and our credit score has rebounded to excellent. Highly recommended.
Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.
BR
GBThe UDS counselors failed to inform me… The UDS counselors failed to inform me that even though the debts re renegotiated, the negative debt information stays on one’s credit report. Additionally, they are poorly equipped to help a costumer figure out what to do about it and would not help get the information removed from one’s credit report. Would not recommend this service to anyone.
Lauren
GBDid exactly what I was told they would… Did exactly what I was told they would do - terrific firm ONLY downside there were several negation counselors changed during the three years of dealing with my account. I feel that should have been made much smoother and perhaps cost me 6- 8 months