I am very unhappy I am very unhappy. UDC only accomplished what I could have done on my own; settled with the creditor. I was promised credit report correction for my $2300. The creditor has chosen to keep the charge off as part of the record until it would fall off anyway. I was promised by UDC copies of letters from the creditor promising correction and they were never sent. UDC is a scam.

United Debt Counselors saved me… United Debt Counselors help me get my life back in order. There are no words to express my gratitude for how they rescued me. I was very embarrassed to admit that I needed help. They were very understanding and never shamed me. I would definitely recommend them for anyone drowning in debt .

I started with this company in 2017 I started with this company in 2017. I made my payments every month on time. It’s now 2022 and they STILL have not finished paying my creditors. I had Marshall’s knocking on my door 4/5 different times to serve/summon me. I was sued. Last year I received 1099 from 2 of the largest creditors that they never told me they settled so I owed the IRS as it is considered income. Just today I received a call after over a year saying they are still working on my account. This company is dishonest, unprofessional and I will tell everyone DO NOT USE them. The amount of stress this company has caused me is unbearable. They are the worst. They should be investigated and sued for false claims and lying. Find another credit company. Worst experience of my life.

Poor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.

I had a similar experience to others in… I had a similar experience to others in receiving a PINK letter and copy implying they are a debt collector and warning in highlighted letters about "failure to call." They list a plethora of credit cards at the top of the page hoping to cover all possibilities (I have never had most of those cards). My guess is that they send this out in hopes of intimidating the recipient, and subsequently extorting payments from them regardless if there is a valid debt. If you receive one of these letters, you should complain about it to the consumerfinance.gov.