PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?
Cindy
GBI had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.
Lauren
GBDid exactly what I was told they would… Did exactly what I was told they would do - terrific firm ONLY downside there were several negation counselors changed during the three years of dealing with my account. I feel that should have been made much smoother and perhaps cost me 6- 8 months
Keirstin Stafford
GBI started with this company in 2017 I started with this company in 2017. I made my payments every month on time. It’s now 2022 and they STILL have not finished paying my creditors. I had Marshall’s knocking on my door 4/5 different times to serve/summon me. I was sued. Last year I received 1099 from 2 of the largest creditors that they never told me they settled so I owed the IRS as it is considered income. Just today I received a call after over a year saying they are still working on my account. This company is dishonest, unprofessional and I will tell everyone DO NOT USE them. The amount of stress this company has caused me is unbearable. They are the worst. They should be investigated and sued for false claims and lying. Find another credit company. Worst experience of my life.
shirlley hill
GBAm feeling so much better now that all… Am feeling so much better now that all my credit card debt is paid off and I no longer have to be concerned about monthly payments. The service I received was more than outstanding - it was awesome. The service agents I worked with were so knowledgeable and personable they made the process almost enjoyable. I would recommend this service to all.