Poor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.

I started with this company in 2017 I started with this company in 2017. I made my payments every month on time. It’s now 2022 and they STILL have not finished paying my creditors. I had Marshall’s knocking on my door 4/5 different times to serve/summon me. I was sued. Last year I received 1099 from 2 of the largest creditors that they never told me they settled so I owed the IRS as it is considered income. Just today I received a call after over a year saying they are still working on my account. This company is dishonest, unprofessional and I will tell everyone DO NOT USE them. The amount of stress this company has caused me is unbearable. They are the worst. They should be investigated and sued for false claims and lying. Find another credit company. Worst experience of my life.

Don’t do it! We used this company in good faith to try to help us. We were constantly having to call them, never could get in touch with the person that was supposed to be helping us. Then when we were finally what we thought were finished with everything, over a year later we still had companies coming to us for monies. Everything that companies wrote off had to be claimed on income taxes leaving us in almost as much debt with the IRS.

SCAM ALERT SCAM ALERT - they send notices that threaten collections but are trying to sell you debt consolidation services. It's misleading and possibly fraudulent. They do not print any license information in their letter which would violate the law for any financial company. I will be complaining to the state financial authority. Here's a tip, if you need to scare and mislead people to earn a living, your business is not respectable. You are bad people. Think about it and try to do something decent in the world. Unemployment is low, you don't have to hurt people to make a living.

I had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.