PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?
Cindy
GBI had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.
Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.
James Schaffrath
GBI am very unhappy I am very unhappy. UDC only accomplished what I could have done on my own; settled with the creditor. I was promised credit report correction for my $2300. The creditor has chosen to keep the charge off as part of the record until it would fall off anyway. I was promised by UDC copies of letters from the creditor promising correction and they were never sent. UDC is a scam.
Babbette
GBI have a debt still showing on my… I have a debt still showing on my credit report that was paid through this program several years ago. I received the letter from the debt lawyer and am trying to figure out who to send it to to have the delinquency removed from my credit. It is having major effects on my credit.