shirlley hill
GBAm feeling so much better now that all… Am feeling so much better now that all my credit card debt is paid off and I no longer have to be concerned about monthly payments. The service I received was more than outstanding - it was awesome. The service agents I worked with were so knowledgeable and personable they made the process almost enjoyable. I would recommend this service to all.
Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.
PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?
Andre T
GBSo disappointed and unprofessional… So disappointed and unprofessional company After few years working on my settlement they could not solve it and they increased my payment amount. They blocked all my payment I payed this years and still I have to answer to my credit companies phone call about late payment. Even when I asked to cancel my settle they want to charge me about $1000 for nothing they did.
Cindy
GBI had great counselors. I had great counselors. They worked hard to negotiate for me and when they were unable to get it done they moved my case to a higher level witnout even me having to ask them to do that. Professional staff and they know their stuff. I would recommend your organization all day long.