PATRICIA
GBBAD CHOICE!!!! BAD CHOICE!!!! I SHOULD NEVER HAVE TRUST THIS ORGANIZATION. MY LOAN WAS PAID OFF IN FEBRUARY 2018, BUT THEY CONTINUED TO DEDUCT SERVICE CHARGES FROM THE $100. OVERAGE AND REFUNDED ME LESS THAN $50. I HAVE REPEATEDLY MADE REQUESTS FOR FINAL PAPERWORK TO SHOW THAT THIS ACCOUNT IS PAID IN FULL. AS OF THIS DATE (06-14-25018) I AM STILL WAITING ON THE PAPERWORK AND THE REMAINING PORTION OF MONIES DUE ME. VERY UPSET CUSTOMER?
James
GBDon’t do it! We used this company in good faith to try to help us. We were constantly having to call them, never could get in touch with the person that was supposed to be helping us. Then when we were finally what we thought were finished with everything, over a year later we still had companies coming to us for monies. Everything that companies wrote off had to be claimed on income taxes leaving us in almost as much debt with the IRS.
Brad
GBWe had a very bad experience with… We had a very bad experience with United Debt Counselors. Wasted our money & ultimately in the end, we paid back every penny we originally owed to our creditor plus the money we had to spend to have UDC charge us; would not recommend under any circumstances!!!
James(Jim)
GBWhen we signed up we were 25,000 in… When we signed up we were 25,000 in debt. A relocation and job change create very difficult financial burden on our family. We were able to combine in the program 4 creditors. They were out legal spokesmen for the settling the debt. In just 4 years we are now debt free and our credit score has rebounded to excellent. Highly recommended.
Caleb Mungwari
GBPoor customer service I started the process some 3 months ago but I have not been given any feedback on progress made so far.I have sent out emails but with no response. They collected upfront instalments for ,2 month and I don't know where the money is sitting right now because I can't log into my account.An update would help and just keeping clients in the loop until the final process is completed.