Could get information on how to make a… Could get information on how to make a correction on an account that should not be showing a balance of a monthly charge from 15 years ago . There are accounts that should be closed that are not showing this information.

How is it even legal to have reoccuring… UPDATE: No way to easily cancel memebership after signing up, but at least they were quick to respond in my case. Will update review after a week if I don't get charged. --- How is it even legal to have reoccuring charges that can't be cancelled online, with no mention of it anywhere until you try to cancel???

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

I got scammed by them by a fake job opportunity These scammers are preying on people everywhere. They display fake job interviews where they ask you to pass a credit check. Once done, you are locked and billed a huge amount and there are no ways to cancel. Their phone line is just an answering informing you they are closed for Chrismas. Had to contact my credit card to report them as a fraud

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.