Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

I wanted to cancel but couldn't find who to contact… You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card. I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

Could get information on how to make a… Could get information on how to make a correction on an account that should not be showing a balance of a monthly charge from 15 years ago . There are accounts that should be closed that are not showing this information.

I never signed up for a subscription I never signed up for a subscription. I have called to cancel three times and get the run around. They hide behind twisting the law to scam people in need during these hard times from researching the criminal business. After cancelling first when I received an email in august for a subscription I didn’t sign up for. I was told in email they would cancel it, only to then be told after I was charged I need to call to confirm cancellation. Again for a fraudulent use of my information.

Fraudulent company Fraudulent company. They get your banking information from a third-party lender. They attempted to take $18.99 seven times from my account which created numerous nonsufficient fund fees. They will not credit me back. They owe me $402 and99. I am going to the Canadian ombudsman. They will be made to pay me back legally that way. Stay away from these guys. If you see anything on your account put a stop payment on it immediately. A scam company that has not been in business very long. Might also go under River Pack limited.