Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Scam Scam, these clowns trick you into signing up for a free subscription then they steal money from your credit card account. And then they make it impossible to cancel their bogus account. Scam Artists!!! I contacted their so-called support number and I got an incoherent blabbermouth who didn't listen to me at all, instead she blabbered some ridiculous nonsense at a mile a minute. I tried to interrupt her babble but she didn't listen at all and just continued blabbering her nonsense. I asked to speak with a supervisor which she refused to do, and she finally agreed to cancel my bogus subscription. Creditverify has been bilking my credit card without authorization as they seem to do all day long every single day. Just a bunch of scam artists!

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.

I got scammed by them by a fake job opportunity These scammers are preying on people everywhere. They display fake job interviews where they ask you to pass a credit check. Once done, you are locked and billed a huge amount and there are no ways to cancel. Their phone line is just an answering informing you they are closed for Chrismas. Had to contact my credit card to report them as a fraud

Hidden Service Costs His company has fine print and sneaky auto subscriptions. Due to my persistence, I did end up getting a refund for an unexpected charge. However, I believe in transparently and up front service pricing. Particularly where some folks are vulnerable to these kinds of approaches to selling services. I appreciate the refund. That was a good move. However, "warning" know what you are getting into! It is very obscured.