I wanted to cancel but couldn't find who to contact… You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card. I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

Credit Verify Subscription Scam This company charged me $1.00 for a credit check. I did so. Then about 5 days later I found a charge of USD 34.95 for a subscription I did not sign up for. I contacted my credit card company and lodged a dispute complaint. They determined that I had not authorized the charge. They were successful. I got an email from Credit Verify stating that I would get a full refund, and I did. They offered no apologies though.

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.

Hidden Service Costs His company has fine print and sneaky auto subscriptions. Due to my persistence, I did end up getting a refund for an unexpected charge. However, I believe in transparently and up front service pricing. Particularly where some folks are vulnerable to these kinds of approaches to selling services. I appreciate the refund. That was a good move. However, "warning" know what you are getting into! It is very obscured.