Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

I wanted to cancel but couldn't find who to contact… You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card. I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

I will be calling my bank if i don't… I will be calling my bank if i don't get my refund back. I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back. i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that. Jensen Cheng

Scam Scam, these clowns trick you into signing up for a free subscription then they steal money from your credit card account. And then they make it impossible to cancel their bogus account. Scam Artists!!! I contacted their so-called support number and I got an incoherent blabbermouth who didn't listen to me at all, instead she blabbered some ridiculous nonsense at a mile a minute. I tried to interrupt her babble but she didn't listen at all and just continued blabbering her nonsense. I asked to speak with a supervisor which she refused to do, and she finally agreed to cancel my bogus subscription. Creditverify has been bilking my credit card without authorization as they seem to do all day long every single day. Just a bunch of scam artists!

this place is a scam they took my money… this place is a scam they took my money and wont refund i tried asking for a refund