Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Hidden Service Costs His company has fine print and sneaky auto subscriptions. Due to my persistence, I did end up getting a refund for an unexpected charge. However, I believe in transparently and up front service pricing. Particularly where some folks are vulnerable to these kinds of approaches to selling services. I appreciate the refund. That was a good move. However, "warning" know what you are getting into! It is very obscured.

Paid the $1 trial Paid the $1 trial, then cancelled the membership within the hour and still got hit with a $34.95 membership. Finally got a hold of someone and they offered me 5% of the money they took from my account, and after a a bit they said they’d give me half of the money back. Will I see the refund? I’m honestly not going to hold my breath. These bottom feeders obviously make their living scamming folks.

I would never would of signed up for… I would never would of signed up for this program, but I was applying for a loan and I had to sign up in order to continue with the loan application. I should of stopped there. I feel duped and taken advantage of. I never heard back about the loan and there was no way to contact the loan company. I called today and explained what had happened and they refused to give me a refund for the thirty some dollars that they took from my account.

Scam This is a scam. They charge you for extra features within the 7 day free trial and then automatically start charging you the monthly subscription fee.