I never signed up for a subscription I never signed up for a subscription. I have called to cancel three times and get the run around. They hide behind twisting the law to scam people in need during these hard times from researching the criminal business. After cancelling first when I received an email in august for a subscription I didn’t sign up for. I was told in email they would cancel it, only to then be told after I was charged I need to call to confirm cancellation. Again for a fraudulent use of my information.

I will be calling my bank if i don't… I will be calling my bank if i don't get my refund back. I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back. i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that. Jensen Cheng

I would never would of signed up for… I would never would of signed up for this program, but I was applying for a loan and I had to sign up in order to continue with the loan application. I should of stopped there. I feel duped and taken advantage of. I never heard back about the loan and there was no way to contact the loan company. I called today and explained what had happened and they refused to give me a refund for the thirty some dollars that they took from my account.

this place is a scam they took my money… this place is a scam they took my money and wont refund i tried asking for a refund

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.