I wanted to cancel but couldn't find who to contact… You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card. I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Fraudulent Charges You have charged my account NUMEROUS TIMES despite me requesting you cancel my account since December of 2023. I have tried calling your billing team multiple times but I receive the same message saying your office is closed for the New Year holiday. It is now January 31st and I am still receiving the SAME MESSAGE. I have emailed and attempted to reach out multiple times on your website and I have not heard a single thing back. Refund me for my most recent payment and cancel my account and I will leave you alone. What you are doing is FRAUD.

this place is a scam they took my money… this place is a scam they took my money and wont refund i tried asking for a refund

Hidden Service Costs His company has fine print and sneaky auto subscriptions. Due to my persistence, I did end up getting a refund for an unexpected charge. However, I believe in transparently and up front service pricing. Particularly where some folks are vulnerable to these kinds of approaches to selling services. I appreciate the refund. That was a good move. However, "warning" know what you are getting into! It is very obscured.