I will be calling my bank if i don't… I will be calling my bank if i don't get my refund back. I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back. i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that. Jensen Cheng

Legitimate thieves, Stay Away from them . I was trying to apply for a loan when this company was suggested. It was like just sign up for a small fee for credit monitoring , which I naively did without reading the fingerprint . There you go , they went ahead , charged me $9.50 and then within 2 days , they charged additional $35 to my credit card within just few days . Sounds like an hungry company looking to take an every dime on people hands. I called to ask for a refund , they refused to refund my credit for $45 bugs. This guys are predators , they are nothing but frauders. Any company that doesn’t refund clients when they are not can’t be trusted by public. STAY AWAY FROM THIS COMPANY!!!!!!!.

Could get information on how to make a… Could get information on how to make a correction on an account that should not be showing a balance of a monthly charge from 15 years ago . There are accounts that should be closed that are not showing this information.

How is it even legal to have reoccuring… UPDATE: No way to easily cancel memebership after signing up, but at least they were quick to respond in my case. Will update review after a week if I don't get charged. --- How is it even legal to have reoccuring charges that can't be cancelled online, with no mention of it anywhere until you try to cancel???

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.