Scam This is a scam. They charge you for extra features within the 7 day free trial and then automatically start charging you the monthly subscription fee.

I wanted to cancel but couldn't find who to contact… You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card. I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.

How is it even legal to have reoccuring… UPDATE: No way to easily cancel memebership after signing up, but at least they were quick to respond in my case. Will update review after a week if I don't get charged. --- How is it even legal to have reoccuring charges that can't be cancelled online, with no mention of it anywhere until you try to cancel???

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.