The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.

Fraudulent Charges You have charged my account NUMEROUS TIMES despite me requesting you cancel my account since December of 2023. I have tried calling your billing team multiple times but I receive the same message saying your office is closed for the New Year holiday. It is now January 31st and I am still receiving the SAME MESSAGE. I have emailed and attempted to reach out multiple times on your website and I have not heard a single thing back. Refund me for my most recent payment and cancel my account and I will leave you alone. What you are doing is FRAUD.

I got scammed by them by a fake job opportunity These scammers are preying on people everywhere. They display fake job interviews where they ask you to pass a credit check. Once done, you are locked and billed a huge amount and there are no ways to cancel. Their phone line is just an answering informing you they are closed for Chrismas. Had to contact my credit card to report them as a fraud

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

this place is a scam they took my money… this place is a scam they took my money and wont refund i tried asking for a refund