Mariama Ndiaye
CAFraudulent Charges You have charged my account NUMEROUS TIMES despite me requesting you cancel my account since December of 2023. I have tried calling your billing team multiple times but I receive the same message saying your office is closed for the New Year holiday. It is now January 31st and I am still receiving the SAME MESSAGE. I have emailed and attempted to reach out multiple times on your website and I have not heard a single thing back. Refund me for my most recent payment and cancel my account and I will leave you alone. What you are doing is FRAUD.
Barb McKinnon
CAFraudulent company Fraudulent company. They get your banking information from a third-party lender. They attempted to take $18.99 seven times from my account which created numerous nonsufficient fund fees. They will not credit me back. They owe me $402 and99. I am going to the Canadian ombudsman. They will be made to pay me back legally that way. Stay away from these guys. If you see anything on your account put a stop payment on it immediately. A scam company that has not been in business very long. Might also go under River Pack limited.
Adewole Adefila
CAThe customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.
Kenan Doucette
CALots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.
Anyardit Alithdit
CALegitimate thieves, Stay Away from them . I was trying to apply for a loan when this company was suggested. It was like just sign up for a small fee for credit monitoring , which I naively did without reading the fingerprint . There you go , they went ahead , charged me $9.50 and then within 2 days , they charged additional $35 to my credit card within just few days . Sounds like an hungry company looking to take an every dime on people hands. I called to ask for a refund , they refused to refund my credit for $45 bugs. This guys are predators , they are nothing but frauders. Any company that doesn’t refund clients when they are not can’t be trusted by public. STAY AWAY FROM THIS COMPANY!!!!!!!.