Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Credit Verify Subscription Scam This company charged me $1.00 for a credit check. I did so. Then about 5 days later I found a charge of USD 34.95 for a subscription I did not sign up for. I contacted my credit card company and lodged a dispute complaint. They determined that I had not authorized the charge. They were successful. I got an email from Credit Verify stating that I would get a full refund, and I did. They offered no apologies though.

Scam This is a scam. They charge you for extra features within the 7 day free trial and then automatically start charging you the monthly subscription fee.

Hidden Service Costs His company has fine print and sneaky auto subscriptions. Due to my persistence, I did end up getting a refund for an unexpected charge. However, I believe in transparently and up front service pricing. Particularly where some folks are vulnerable to these kinds of approaches to selling services. I appreciate the refund. That was a good move. However, "warning" know what you are getting into! It is very obscured.

I will be calling my bank if i don't… I will be calling my bank if i don't get my refund back. I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back. i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that. Jensen Cheng