I wanted to cancel but couldn't find who to contact… You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card. I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.

The customer care staff is trustworthy. The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

I never signed up for a subscription I never signed up for a subscription. I have called to cancel three times and get the run around. They hide behind twisting the law to scam people in need during these hard times from researching the criminal business. After cancelling first when I received an email in august for a subscription I didn’t sign up for. I was told in email they would cancel it, only to then be told after I was charged I need to call to confirm cancellation. Again for a fraudulent use of my information.

Scam Scam, these clowns trick you into signing up for a free subscription then they steal money from your credit card account. And then they make it impossible to cancel their bogus account. Scam Artists!!! I contacted their so-called support number and I got an incoherent blabbermouth who didn't listen to me at all, instead she blabbered some ridiculous nonsense at a mile a minute. I tried to interrupt her babble but she didn't listen at all and just continued blabbering her nonsense. I asked to speak with a supervisor which she refused to do, and she finally agreed to cancel my bogus subscription. Creditverify has been bilking my credit card without authorization as they seem to do all day long every single day. Just a bunch of scam artists!