I will be calling my bank if i don't… I will be calling my bank if i don't get my refund back. I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back. i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that. Jensen Cheng

Lots of retention questions. I rated 5 stars, because, well, the rep I spoke to was very kind. However, their retention policies have them offer you 3 separate, bigger discounts off of the product itself, which can be annoying if you're in a rush, but can also be very helpful to those canceling for, ironically, budgetary reasons.

Hidden Service Costs His company has fine print and sneaky auto subscriptions. Due to my persistence, I did end up getting a refund for an unexpected charge. However, I believe in transparently and up front service pricing. Particularly where some folks are vulnerable to these kinds of approaches to selling services. I appreciate the refund. That was a good move. However, "warning" know what you are getting into! It is very obscured.

How is it even legal to have reoccuring… UPDATE: No way to easily cancel memebership after signing up, but at least they were quick to respond in my case. Will update review after a week if I don't get charged. --- How is it even legal to have reoccuring charges that can't be cancelled online, with no mention of it anywhere until you try to cancel???

Paid the $1 trial Paid the $1 trial, then cancelled the membership within the hour and still got hit with a $34.95 membership. Finally got a hold of someone and they offered me 5% of the money they took from my account, and after a a bit they said they’d give me half of the money back. Will I see the refund? I’m honestly not going to hold my breath. These bottom feeders obviously make their living scamming folks.