I was given clarification on the… I was given clarification on the situation and thoughtful responses. I felt my needs and support were being met. I rate the response were extremely positive and constructive on every step. Thank goodness for your service.

This was first time for me not knowing… This was first time for me not knowing anything about this but the rep Daniel was the best in explaining everything to me I will have to say he made it simple for me to understand

Old ears and a dislike of giving private information over the phone I felt that the insurance person was very knowledgeable, but went through everything too quickly. I have a hard time doing things over the phone because I don't hear well. I feel uncomfortable giving personal information over the phone, so I would prefer in-person time with hard copies to look at and refer to. I don't understand why one plan would cover the entire amount of a procedure when another would only cover what Medicare allows - that doesn't make it easy for an old fart that has no idea what's ahead or what a given doctor may charge.

Great service and knowledge Great service and knowledge she compared all the plans and gave me the right option and I got to keep all my doctors and prescriptions

Wonderful experience I spoke with Cordelia about my coverage and enjoyed every moment. She was very thorough and covered all my questions. I am very pleased with the policy I chose.