Pleased I signed up for pet insurance with Prudent Pet via telephone. My own insurance agent was very helpful and when several questions couldn't be answered by her, she asked my permission to have a customer service representative from Prudent Pet contact me in order for my concerns to be fully addressed. I was quite pleased to have had Rebecca from Prudent give me that call back. She was thorough in answering all my questions and it was truly a pleasure to have had that interaction with her. I felt confident that I had chosen the right company and signed up for the insurance.

I was setting my account up online and… I was setting my account up online and I noticed that you can call if your military for a potential discount. I had the pleasure of speaking to Rebecca she helped me every step of the way and made everything extremely easy. She explained everything in detail and gave me the feeling I made the right choice for insurance for our family dog.

Overwhelmingly the best Insurance experience. In the confusing experience of trying to select the right pet insurance, that meets our needs. I would say prudent pet insurance, by far, is the best at customer service. Carmen and other associates I spoke with are the best Customer Service out there. I found this company to be both polite, informative, and knowledgeable. I would recommend them highly to all my friends.

Customer Service Representative was… Customer Service Representative was professional, friendly & went out of her way to get the answers I needed to make sure our Emma has good coverage if needed. Five star all the way! Highly recommend!

The reimbursement was way less than my… The reimbursement was way less than my calculation. You should be ashamed of your actions with regard to adjudication of claims, especially with such a high deductible.