Easy. Friendly. Thorough! Easy submission of the claim online. Very quick turn around of claim processing. In between had a quick question so called Customer Care. Mike was very helpful! Thank you for the help Prudent Pet!

The reimbursement was way less than my… The reimbursement was way less than my calculation. You should be ashamed of your actions with regard to adjudication of claims, especially with such a high deductible.

Pleased I signed up for pet insurance with Prudent Pet via telephone. My own insurance agent was very helpful and when several questions couldn't be answered by her, she asked my permission to have a customer service representative from Prudent Pet contact me in order for my concerns to be fully addressed. I was quite pleased to have had Rebecca from Prudent give me that call back. She was thorough in answering all my questions and it was truly a pleasure to have had that interaction with her. I felt confident that I had chosen the right company and signed up for the insurance.

Excellent On ALL Levels My experience with Prudent Pet Insurance has been consistently excellent across the board. From their sales to claims to customer service departments, they have consistently exceeded my expectations for an insurance company. Their customer service is exceptional, and their claims handling process is both speedy and fair. It's no surprise they have the highest ratings of any pet insurance company. Thank you to Prudent Pet and all the amazing people that make the company what it is.

Great coverage at a great price! Had an incredible conversation with Rebecca about full coverage care for my fur baby. I look forward to having this policy.