Yi Cao
GBFrom the start From the start, this insurance service was responsive, patient, and thorough in responding to every question I had (I probably had over 50 questions...) and provided a good user experience and detailed information to help me make an informed decision. I like how flexible they are and how many options they provide. I recommend everyone to get to know the services.
prap
GBINF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star
Pranav Agarwal
GBGreat Insurance for Parents traveling We were looking at several different options for our parents traveling from India to US. This was the first time we were doing the analysis. What I found amazing about Hop is that their user agreements were clear and unambiguous. On top of that, their plans and the charges are very very reasonable. On top of that - I found that overall app experience to be really really good. I'll highly recommend this to other folks.
Arnav Bansal
INI'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)
Miranda
GBINF plan purchase, easy! After searching for insurance for hours, I finally decided on buying HOP ULTRA PLUS before coming to the United States for a month. I got to know about INF plans through a famous social media platform in China. It is easy to compare a plan, choose one and buy it on INF website. It is said to be more convenient compared with other products offered by many insurance companies if you have to use it in the States, though I hope i would not have the chance to use it.