Yi Cao
GBFrom the start From the start, this insurance service was responsive, patient, and thorough in responding to every question I had (I probably had over 50 questions...) and provided a good user experience and detailed information to help me make an informed decision. I like how flexible they are and how many options they provide. I recommend everyone to get to know the services.
Miranda
GBINF plan purchase, easy! After searching for insurance for hours, I finally decided on buying HOP ULTRA PLUS before coming to the United States for a month. I got to know about INF plans through a famous social media platform in China. It is easy to compare a plan, choose one and buy it on INF website. It is said to be more convenient compared with other products offered by many insurance companies if you have to use it in the States, though I hope i would not have the chance to use it.
Arnav Bansal
INI'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)
Sri
GBGood visitor insurance I bought INF insurance for my in-laws visiting US. Hop is a new offering from INF and has the same customer service. Good variety of options to choose, easy to extend if travel plans change, insurance card is generated instantly and also sent by email. Overall a positive and smooth experience.
sd
GBI applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.