Great Insurance for Parents traveling We were looking at several different options for our parents traveling from India to US. This was the first time we were doing the analysis. What I found amazing about Hop is that their user agreements were clear and unambiguous. On top of that, their plans and the charges are very very reasonable. On top of that - I found that overall app experience to be really really good. I'll highly recommend this to other folks.

Just renewed - recommended! I just renewed my plan for my parents who came to visit me for 6 months. I purchased 3 months initially as a trial. Despite nothing major events happening to my parents (thank god!) and we didn't use the insurance that much, I reached out to customer services via Whatsapp multiple times for questions. Every time I got quick replies with instructions, which gave me a peace of mind and helped me decide the best move next. I recommend this insurance for the visitors! And the best thing of all, they offer a variety of selections with detailed coverage explanations. And customer service is always there to answer questions.

INF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star

I'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)

Great experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.