Jhumur D
GBGreat experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.
JC
GBJust purchased INF HOP Just purchased INF HOP! plan for my family visiting US from overseas. There were a lot of available options, and so far no issue. The HOP! plan looks solid with decent coverage, and yet with reasonable pricing.
Narendra Dhara
GBFantastic experience purchasing… Fantastic experience purchasing insurance online. Fully automated. Soon after purchasing I realized I had to change the start date. It was quickly handled in minutes of my request without a phone call. All via email. Great support!
Nikhil Namjoshi
GBGood medical assistance insurance and coverage I found the HOP insurance easy to select as they have provided clear details on each of their offered plans. I needed a travel insurance for my visit and there were quite few options to choose. I also got help and recommendations from the customer support in selecting right plan for me. I told them my preferences like covered ER cost, medical assistance for pre existing conditions etc and they recommended good choices that were budget friendly. Additionally I found their customer service very proactive and quick in responding especially in time of need For e.g. when you ask them for nearby ER services, hospitals where they have coverage.
sd
GBI applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.