Arnav Bansal
INI'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)
prap
GBINF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star
Visalakshy
GBQuality Service with Unmatched Customer Care I've been using them for years and the quality of service has been unmatched and only improved with time. One of the very few insurances to provide pre-ailment coverage and it's extremely helpful for aged parents. I highly recommend them for your insurance needs.
coolsidx
GBGreat service Great experience till now. The manager spent a lot of time talking to me regarding my situation and clarified all the doubts that I had related to the policies and the differences between them. The buying process was super smooth and quick. Highly recommend Hop to everyone.
Jhumur D
GBGreat experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.