I applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.

Great experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.

I recommended INF to you This is the third time I have repurchased INF insurance. One of the small claims was due to my poor English, and there was a slight issue with the claim documents. However, the Chinese consultant from INF company assisted me in the entire claim process, and I am particularly grateful for her and her leadership's help. If there are friends around me who need to purchase travel insurance, I will loudly recommend INF to them.

Fantastic experience purchasing… Fantastic experience purchasing insurance online. Fully automated. Soon after purchasing I realized I had to change the start date. It was quickly handled in minutes of my request without a phone call. All via email. Great support!

INF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star