Hop! Insurance: Travel, Medical, and Assistance

7065 Westpointe Blvd, 32835, Orlando, United States
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4.85
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

5.00%

1

0.00%
About Hop! Insurance: Travel, Medical, and Assistance

Hop Travel is committed to providing our members with the best possible experience when it comes to travel insurance. We believe that our members should never have to worry about the financial burden of unexpected medical expenses or trip cancellations. That’s why we have developed a range of travel insurance plans that offer real-time claims payment and guaranteed cashless experiences. We are proud to say that our team is made up of experienced professionals who are passionate about delivering exceptional service to our members. Our travel assistance and medical assistance teams are available 24/7 to provide immediate help in case of emergencies. We also work closely with a network of medical providers around the world to ensure that our members receive the best possible care wherever they are. At Hop, we value transparency and honesty. We believe that our members deserve to know exactly what they are paying for and what they can expect from our services. That’s why we are always upfront about our terms and conditions, and we strive to make our plans as easy to understand as possible. We understand that no two travelers are the same, and that’s why we offer a range of plans to suit every type of traveler. Whether you’re planning a short weekend getaway or a long-term trip, we have a plan that’s right for you. Our goal is to provide our members with the flexibility and peace of mind they need to enjoy their travels to the fullest.

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sd
US

I applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.

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Nikhil Namjoshi
US

Good medical assistance insurance and coverage I found the HOP insurance easy to select as they have provided clear details on each of their offered plans. I needed a travel insurance for my visit and there were quite few options to choose. I also got help and recommendations from the customer support in selecting right plan for me. I told them my preferences like covered ER cost, medical assistance for pre existing conditions etc and they recommended good choices that were budget friendly. Additionally I found their customer service very proactive and quick in responding especially in time of need For e.g. when you ask them for nearby ER services, hospitals where they have coverage.

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kuljeet kumar
US

I had a great experience using hop to… I had a great experience using hop to buy insurance plans for my parents. The interface is easy to navigate and makes it easy to compare and choose the right plan for your needs. They offer you a variety of plans to choose from, based on your specific criterion. Their plans are affordable compared to some other providers. I also appreciate the great customer service I got.

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Jhumur D
US

Great experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.

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prap
US

INF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star

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