Great experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.

Fantastic experience purchasing… Fantastic experience purchasing insurance online. Fully automated. Soon after purchasing I realized I had to change the start date. It was quickly handled in minutes of my request without a phone call. All via email. Great support!

Good medical assistance insurance and coverage I found the HOP insurance easy to select as they have provided clear details on each of their offered plans. I needed a travel insurance for my visit and there were quite few options to choose. I also got help and recommendations from the customer support in selecting right plan for me. I told them my preferences like covered ER cost, medical assistance for pre existing conditions etc and they recommended good choices that were budget friendly. Additionally I found their customer service very proactive and quick in responding especially in time of need For e.g. when you ask them for nearby ER services, hospitals where they have coverage.

Just renewed - recommended! I just renewed my plan for my parents who came to visit me for 6 months. I purchased 3 months initially as a trial. Despite nothing major events happening to my parents (thank god!) and we didn't use the insurance that much, I reached out to customer services via Whatsapp multiple times for questions. Every time I got quick replies with instructions, which gave me a peace of mind and helped me decide the best move next. I recommend this insurance for the visitors! And the best thing of all, they offer a variety of selections with detailed coverage explanations. And customer service is always there to answer questions.

One of the best insurance providers One of the best insurance providers Have been using this for the last 10 years for my parents and in-laws [pre-existing coverages]. Have had issues in the past regarding my dad's health condition for which i had to avail the services. The transactions were taken care in a timely fashion and i would highly recommend this.