Jhumur D
GBGreat experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.
Pranav Agarwal
GBGreat Insurance for Parents traveling We were looking at several different options for our parents traveling from India to US. This was the first time we were doing the analysis. What I found amazing about Hop is that their user agreements were clear and unambiguous. On top of that, their plans and the charges are very very reasonable. On top of that - I found that overall app experience to be really really good. I'll highly recommend this to other folks.
prap
GBINF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star
Nikhil Namjoshi
GBGood medical assistance insurance and coverage I found the HOP insurance easy to select as they have provided clear details on each of their offered plans. I needed a travel insurance for my visit and there were quite few options to choose. I also got help and recommendations from the customer support in selecting right plan for me. I told them my preferences like covered ER cost, medical assistance for pre existing conditions etc and they recommended good choices that were budget friendly. Additionally I found their customer service very proactive and quick in responding especially in time of need For e.g. when you ask them for nearby ER services, hospitals where they have coverage.
coolsidx
GBGreat service Great experience till now. The manager spent a lot of time talking to me regarding my situation and clarified all the doubts that I had related to the policies and the differences between them. The buying process was super smooth and quick. Highly recommend Hop to everyone.