Great service Great experience till now. The manager spent a lot of time talking to me regarding my situation and clarified all the doubts that I had related to the policies and the differences between them. The buying process was super smooth and quick. Highly recommend Hop to everyone.

I'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)

From the start From the start, this insurance service was responsive, patient, and thorough in responding to every question I had (I probably had over 50 questions...) and provided a good user experience and detailed information to help me make an informed decision. I like how flexible they are and how many options they provide. I recommend everyone to get to know the services.

INF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star

Just renewed - recommended! I just renewed my plan for my parents who came to visit me for 6 months. I purchased 3 months initially as a trial. Despite nothing major events happening to my parents (thank god!) and we didn't use the insurance that much, I reached out to customer services via Whatsapp multiple times for questions. Every time I got quick replies with instructions, which gave me a peace of mind and helped me decide the best move next. I recommend this insurance for the visitors! And the best thing of all, they offer a variety of selections with detailed coverage explanations. And customer service is always there to answer questions.