I applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.

I recommended INF to you This is the third time I have repurchased INF insurance. One of the small claims was due to my poor English, and there was a slight issue with the claim documents. However, the Chinese consultant from INF company assisted me in the entire claim process, and I am particularly grateful for her and her leadership's help. If there are friends around me who need to purchase travel insurance, I will loudly recommend INF to them.

One of the best insurance providers One of the best insurance providers Have been using this for the last 10 years for my parents and in-laws [pre-existing coverages]. Have had issues in the past regarding my dad's health condition for which i had to avail the services. The transactions were taken care in a timely fashion and i would highly recommend this.

From the start From the start, this insurance service was responsive, patient, and thorough in responding to every question I had (I probably had over 50 questions...) and provided a good user experience and detailed information to help me make an informed decision. I like how flexible they are and how many options they provide. I recommend everyone to get to know the services.

INF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star