coolsidx
GBGreat service Great experience till now. The manager spent a lot of time talking to me regarding my situation and clarified all the doubts that I had related to the policies and the differences between them. The buying process was super smooth and quick. Highly recommend Hop to everyone.
prap
GBINF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star
Sri
GBGood visitor insurance I bought INF insurance for my in-laws visiting US. Hop is a new offering from INF and has the same customer service. Good variety of options to choose, easy to extend if travel plans change, insurance card is generated instantly and also sent by email. Overall a positive and smooth experience.
sd
GBI applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.
Mengchu Ye
GBGood coverage and easy to use Hop! Insurance has good coverage and is easy to understand and purchase. I purchase for my mom's visit to United States and she visited a doctoc via telemecidine and it worked out pretty well. I recommend Hop! insurance for travellling to US.