Great experience with HOP I learned about hop from one of my colleagues whose dad was visiting him in the US. After going over their plans and also looking at reviews I was thoroughly impressed. Also, my colleague's dad had an incident for which he needed to visit urgent care, and the experience with Hop was very pleasant. So far customer support has been awesome since I purchased the plan. Hopefully, we don't need to use it, but knowing that Hop stands behind the promise makes life a lot easier.

INF plan purchase, easy! After searching for insurance for hours, I finally decided on buying HOP ULTRA PLUS before coming to the United States for a month. I got to know about INF plans through a famous social media platform in China. It is easy to compare a plan, choose one and buy it on INF website. It is said to be more convenient compared with other products offered by many insurance companies if you have to use it in the States, though I hope i would not have the chance to use it.

Fantastic experience purchasing… Fantastic experience purchasing insurance online. Fully automated. Soon after purchasing I realized I had to change the start date. It was quickly handled in minutes of my request without a phone call. All via email. Great support!

INF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star

I'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)