kuljeet kumar
GBI had a great experience using hop to… I had a great experience using hop to buy insurance plans for my parents. The interface is easy to navigate and makes it easy to compare and choose the right plan for your needs. They offer you a variety of plans to choose from, based on your specific criterion. Their plans are affordable compared to some other providers. I also appreciate the great customer service I got.
prap
GBINF buying and doct appointment experience New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star
sd
GBI applied for HOP Mindor I applied for HOP Mindor, and the payment went through immediately, but it took 6 days to receive the Plan due to technical issues. I asked your HOP team (even though the plan come through) if I was covered at the time of the payment just for assurance. Some said Yes and others said can you write to the operations team. I had written twice to the operations team and had talked to the online chat every day and every time I spoke to them online chat I had to repeat the whole problem every time.
Arnav Bansal
INI'm loving the UX on Hop! I'm loving the UX on Hop!, seems like a major improvement over the previous experience. In particular, I love how quickly I can generate a quote, and how much more sense all the terms make (as someone who has no experience the health insurance industry in the US)
junfang liu
GBI recommended INF to you This is the third time I have repurchased INF insurance. One of the small claims was due to my poor English, and there was a slight issue with the claim documents. However, the Chinese consultant from INF company assisted me in the entire claim process, and I am particularly grateful for her and her leadership's help. If there are friends around me who need to purchase travel insurance, I will loudly recommend INF to them.